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Customer Service Data Entry

Location:
Charlotte, NC
Salary:
20.00
Posted:
December 05, 2023

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Resume:

adzvbg@r.postjobfree.com

980-***-****

BRITTANY BREWTON

SUMMARY OF QUALIFICATIONS

A highly organized and dedicated, detail-oriented individual with strong analytical and interpersonal skills. Self-motivated leader and team player with the ability to deliver and thrive in creative, confidential, and deadline-sensitive environments.

SKILLS & ABILITIES

Excellent time-management skills.

Ability to manage and motivate others.

Strong verbal and written communication skills.

Excellent organizational and prioritization skills.

Knowledge of bookkeeping and record compilation.

Ability to work in a fast paced and action-oriented environment.

Proficient in MS Word, PowerPoint and Excel, Outlook, Inventory Software

PROFESSIONAL EXPERIENCE

ASSISTANT MANAGER, DOLLAR GENERAL, MINT HILL, NC

June 2019 – Present

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Recommend or execute personnel actions such as hirings and promotions.

Examine merchandise to ensure it is correctly priced and displayed.

Provide customer service by responding to customer inquiries and complaints.

Promote product and service offerings in an effort to increase revenue.

Plan and establish work schedules, assignments.

Process Payroll

Monitor performance of sales team and implement improved methods.

Coach associates in effective customer service/selling techniques.

Assist in maintaining adherence to company cash control procedures.

COURTESY OFFICER, THE CHARLOTTE ASSISTED LIVING, CHARLOTTE, NC

June 2019 – Present

Telephone and administrative support at the concierge desk for all departments with the assisted living community.

Effectively answer all incoming calls, inquiries and provide a warm and welcoming experience for guests and members.

Assist members with any concerns, replace small fixtures as needed and conduct a thorough walk-through to make sure the building is secure for overnight shift.

Assist team members with company policies and regulations.

DATA ABRSTRACTION, EY/ SYNERGY LEAGL STAFFING, REMOTE

February 2022- Present

Effectively review time sensitive documents

Carefully extract mail for time sensitive information

Data Entry

Investigate any fraudulent information that falls in the guidelines of company policies and procedures.

DATA EXTRACTION/ PROCESSING, IRS/ INTEGRA STAFFING, CHARLOTTE, NC

April 2022- Present

Process highly confidential information and payments

Data Entry

Mail Extraction

Candling to ensure work is processed correctly and efficiently

EDUCATION

2016 - Bachelor of Science in Technical Management/Health Services Management, DeVry University

2019 – Present

National Council of Certified Dementia Practitioners (NCCDP)

2020 - Human Resource Management Graduates Certification, DeVry University

2022 - Master’s Degree in Human Resource Management, DeVry University

ACTIVITIES

Volunteer - Aldersgate Senior Living Community, Charlotte Women’s Shelter and Habitat for Humanity Restore

Participant - American Heart Association’s Heart Walk, Breast Cancer Walk



Contact this candidate