Customer Service Representative

Alonsharee Thomas Lithonia, GA

704-***-****

adzv89@r.postjobfree.com

EXPERIENCE

Woodbridge- Warehouse associate

Jan 2023 -

• Packing seat orders

• Cleaning my stations

• Building seats

Vdart Remote- Customer Service Representative

Feb 2021- Nov 2022

• Took inbound contacts from unemployment applicants via phone or chat

• Issue and complaint resolution

• Performed general unemployment claim management tasks

Lowes Stone Mountain- Customer Service Manager

Dec 2018 – Jan 2021

• Answering inbound calls about orders and delivers

• Pulling orders from off the floor

• Resolving problems

• Reviewed account and service histories to identify trends and issues

Amazon Remote– Customer service Representative

May 2017-Nov 2018

• Answering inbound calls

• Helping customers via email and phone

• Helping with any problems

• Accepting payments and reviewing and updating accounts

Education

Savannah State University Savannah, GA – Associate degree Business

Aug 2018 – 2020

Martin Luther King Jr High School Lithonia, GA – High School Diploma

Skills

• Customer Service 8 years

• Date entry

• Team player

• Leadership

Contact this candidate