Technical Support Desktop

Location:

Posted:

September 23, 2023

Clyde Poole

Virginia Beach, VA *****

adzv4e@r.postjobfree.com

I Am A Tech that knows security systems with over 30 years experience of residential / light Commercial systems Fire Panels.

I also worked a security control room in a hospital for 18 years training staff monitoring 180 cameras and making security badges

Work Experience

Tier 2 Technical Support Representative

Vector Security - Richmond, VA

February 1992 to Present

Master Alarm Technician, Desktop Support Technician I can fix security systems: Dmp, Honeywell, Qolsys Rbh Access Control Alarm.com CCtv

Public Safety Officer

Sentara - Hampton, VA

February 1990 to January 2018

Alarm Control Operator for 18 years patrolled hospital, Education

Electronic school in Electronics Engineering

Electronic Institute of Technology - Virginia Beach, VA January 1985 to January 1985

High School in General Studies

Princess Anne High School - Virginia Beach, VA

September 1981 to September 1984

Skills

• Technical Support (10+ years)

• Help Desk (10+ years)

• Troubleshooting (10+ years)

• Active Directory (10+ years)

• Microsoft Windows (10+ years)

• Operating Systems (10+ years)

• Desktop Support (10+ years)

• Software Troubleshooting (10+ years)

• Remote Access Software (10+ years)

• Network Support (10+ years)

• TCP/IP (10+ years)

Certifications and Licenses

DCJS certified

Additional Information

Alarm.Com Certified