Assistant Manager Customer Service

SANDRA M SANCHEZ

Pasadena, TX *****+ ***+***+**42 + ssanchez ****@*****.***

PROFESSIONAL SUMMARY

have 10 years experience in the Loan Industy as Manager Worked for GoldStar Finance Inc From August

2004-October 2008 in Pasadena Tx Security Finance @Tax Services in Pasadena Tx from-2012-2018 .! have

€ positive attitude full forces on goals and company compliance goals Also worked for Mrs Fields Cookies

‘Company From -August 1995-2004 as Manager Im Self motivated People person.

ACCOMPLISHMENTS:

Security Finance Certified Assistant Manager Senior Assistant Manager Training Security Finance

Management Academy Achievement Award Lowest %Bad Debt Award

SKILLS

+ Sales Tracking ++ Program Optimization

‘+ Administrative Management + Staff Management

++ Departmental Operations

WORK HISTORY

Manager

‘Security Finance, Corporation - Pasadena, TX (08/2012 - 05/2018

‘+ Accomplished multiple tasks within established timeframes.

++ Onboarded new employees with training and new hire documentation,

+ Cross-trained existing employees to maximize team agity and performance.

‘« Maximized performance by monitoring daily activities and mentoring team members.

‘Asst Manager

Montemayor Trucking Company - 1305 Bonnie St +112008 - 06/2012

‘+ Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies,

‘+ Helped with planning schedules and delegating assignments to meet coverage and service demands.

« Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of

‘consumer preferences.

‘= Completed regular inventory counts to verify stock levels, address discrepancies and forecast future

needs,

Manager

GoldStar Finanee Ine - Pasadena, TX (08/2008 - 10/2008

‘* Accomplished multiple tasks within established timeframes.

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