PROFESSIONAL SUMMARY
I am offering **+ years of Laundry, Dry cleaning, and housekeeping experience in the private sector. Comprehensive background in leadership, training, and asset accountability. Passionate about quality standards of work and production of an organization while meeting/exceeding goals and will do the same for your/my new organization.
SKILLS
Diligent
Efficient and accurate
Team Building
General Housekeeping
Eye for detail
Conscientious
Physically able and strong
Strong Interpersonal skills
Takes direction well
Customer Service
Excellent people skills
Active listening skills
Motivated team player
Service-focused
Quality Control
Self-motivated
Inventory management
Personable
Problem Management
Deep cleaning expertise
EDUCATION/CERTIFICATIONS/SPECIALIZED TRAINING
Magnolia High School, Lumberton, NC
WORK EXPERIENCE
Embassy Suites, Charlotte, NC September 2012 – November 2016
Laundry Attendant
Performed all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering.
Maintained cleanliness of laundry machinery and laundry area.
Maintained stock levels.
Responded to guest service issues in a timely, friendly and efficient manner
Performed additional laundry services, as needed.
Norwegian Cruise Line, Miami, FL August 2006 – October 2011 Laundry Personnel/ Housekeeping
Stored, cleaned and distributed of all linens, towels, table linens, costumes, guest/crew laundry and dry cleaning, includes washing, spot cleaning, dry cleaning, pressing, folding and properly preparing items for return to operations to guest/crew.
Sorted soiled linen by linen type, article type, and soil type.
Performed proper washing and dry-cleaning procedures following machine instructions and care requirements.
Performed to meet standards set by rules and regulations, USPH, SEMS, and NCL Hotel Operations.
Separated torn linen while performing folding procedures.
Spring Fresh Dry Cleaner, Charlotte, NC April 1996 - August 2006
Presser
Dried and ironed the processed clothes.
Categorized the received clothes based upon the type and standard of the fabric.
Delivered the clothes to customers by conforming to the return receipts.
Performed wet wash of certain clothes as per necessities.
Profound experience in the field of dealing with thousands of customers.
Embassy Suite Up Town, Charlotte, NC January 2017 – November 2019
401 E Martin Luther King Blvd
Christine Walker 704-***-****
Laundry
Sorting dirty lining
Washing and folding
Regional Cleaning Solution, Charlotte, NC September 2019 – April 2020
P.O BOX 30324
Mrs. Jenn Claiborne 980-***-****
Cleaning bathrooms, offices, mopping and sweeping
Grand Bohemian Hotel, Charlotte, NC April 2021 – July 2022
201 West Trade St
Jasmine Mccrorey 704-***-****
Houseperson
Respond promptly to questions, concerns and special requests.
Follow up to ensure the guest is satisfied
Maintain proper stock levels with linen and guest supplies on floors.
Holiday INN & Suites, Charlotte, NC November 2019 - January 2023
1617 South Tryon St,
Toni Sawhney 704-***-****
Laundry
Sorting Dirty Lining, washing and folding