KELLY DANIELLE HARRIS
*** ***** **. *********,**. 06320
adzuwq@r.postjobfree.com
Customer Service
Performance Profile
Organized,goal oriented,adept multitasker,sharp awareness of omissions and inaccuracies,filing,data entry, professional pbone manner.
PROFESSIONAL EXPERIENCE
CVS
Pharmacy Technician
● Filled prescriptions on a daily basis
● Excellent verbal and written communication provided by customers and patients with information regarding all medications and OTC medications.
● Communicate regularly with physician offices and emergency rooms regarding patients medications.
● Perform all necessary functions including providing information on all prescriptions and non-prescriptions medications
MAPLEWOOD SENIOR LIVING
Dietary Aid/Activities Coordinator
7/2014-11/2014
● Provide service in dining room and wash room
● Cleans dining room tables and set up for each meal
● Provide superior customer service to all residences
● Maintain the dishwashing area
● Assist residents as needed
EXQUISITE EVENTS BY KELLY 5/2003 -Present
Sales/Event Planner/CEO
● Prepare contracts and correspondence for each client
● Speak to clients on a daily basis
● Handle all financials and marketing aspects
● Evaluate and research all information for each event,as well as,upcoming events to be a potential sponsor or vendor.
● Provide excellent employee assistance with existing and recurring clients
● Oversee all aspects of each event from start of contracted project to finish
● Ensure customer satisfaction
● Sales by marketing and advertising through local ads and excellent client references
● Maintain consistent updated and new client database
● Coordinated room availability with high level clientele
● Sales
AFFINION GROUP 1/2010 -6/2010
Customer/Tech Support/Sales
● Assisted customers with navigating through the various online protection websites.
● Walked customers through the process of creating a username and password.
● Assist customers with cancellation requests.
● Explained benefits and features to customers...
● Call Center
● Sales
BEST TEMPS /SOUTHERN AIR,Norwalk,CT 1/08 – 10/08
Receptionist
● Greeted clients on a daily basis
● Worked switchboard that consisted of 10 lines
● Booked and updated conference room schedules for entire company
● Various administrative duties which included calendar management for meetings,conferences,etc.,filing, faxing,copying,corporate mailings in conjunction with our main carrier
● Data entry which consisted of daily client updates and new client information
● Drafted and/or proofread MS Word documents on a daily basis,i.e.,proposals,memos,etc.
● Customer Service
LA WEIGHT LOSS,Norwalk,CT 2002 /2004
Weight Loss Counselor/Customer Service
● Communicated with clients by phone,and in person
● Responded to inquiries and provided excellent information
● Booked and confirmed appointments
● Provided superior customer service
● Call Center
● Sales
● Data Entry
EDUCATION
Penn Foster University/Fitness and Nutrition 2010
Century 21 Real Estate 2001
Norwalk Community College 1998
CERTIFICATIONS
Pharmaceutical Technician Certification for the State of CT