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Customer Service Data Entry

Location:
New Haven, CT
Posted:
September 21, 2023

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Resume:

KELLY DANIELLE HARRIS

*** ***** **. *********,**. 06320

adzuwq@r.postjobfree.com

203-***-****

Customer Service

Performance Profile

Organized,goal oriented,adept multitasker,sharp awareness of omissions and inaccuracies,filing,data entry, professional pbone manner.

PROFESSIONAL EXPERIENCE

CVS

Pharmacy Technician

● Filled prescriptions on a daily basis

● Excellent verbal and written communication provided by customers and patients with information regarding all medications and OTC medications.

● Communicate regularly with physician offices and emergency rooms regarding patients medications.

● Perform all necessary functions including providing information on all prescriptions and non-prescriptions medications

MAPLEWOOD SENIOR LIVING

Dietary Aid/Activities Coordinator

7/2014-11/2014

● Provide service in dining room and wash room

● Cleans dining room tables and set up for each meal

● Provide superior customer service to all residences

● Maintain the dishwashing area

● Assist residents as needed

EXQUISITE EVENTS BY KELLY 5/2003 -Present

Sales/Event Planner/CEO

● Prepare contracts and correspondence for each client

● Speak to clients on a daily basis

● Handle all financials and marketing aspects

● Evaluate and research all information for each event,as well as,upcoming events to be a potential sponsor or vendor.

● Provide excellent employee assistance with existing and recurring clients

● Oversee all aspects of each event from start of contracted project to finish

● Ensure customer satisfaction

● Sales by marketing and advertising through local ads and excellent client references

● Maintain consistent updated and new client database

● Coordinated room availability with high level clientele

● Sales

AFFINION GROUP 1/2010 -6/2010

Customer/Tech Support/Sales

● Assisted customers with navigating through the various online protection websites.

● Walked customers through the process of creating a username and password.

● Assist customers with cancellation requests.

● Explained benefits and features to customers...

● Call Center

● Sales

BEST TEMPS /SOUTHERN AIR,Norwalk,CT 1/08 – 10/08

Receptionist

● Greeted clients on a daily basis

● Worked switchboard that consisted of 10 lines

● Booked and updated conference room schedules for entire company

● Various administrative duties which included calendar management for meetings,conferences,etc.,filing, faxing,copying,corporate mailings in conjunction with our main carrier

● Data entry which consisted of daily client updates and new client information

● Drafted and/or proofread MS Word documents on a daily basis,i.e.,proposals,memos,etc.

● Customer Service

LA WEIGHT LOSS,Norwalk,CT 2002 /2004

Weight Loss Counselor/Customer Service

● Communicated with clients by phone,and in person

● Responded to inquiries and provided excellent information

● Booked and confirmed appointments

● Provided superior customer service

● Call Center

● Sales

● Data Entry

EDUCATION

Penn Foster University/Fitness and Nutrition 2010

Century 21 Real Estate 2001

Norwalk Community College 1998

CERTIFICATIONS

Pharmaceutical Technician Certification for the State of CT



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