Jamie Faust 610-***-****

adzuvy@r.postjobfree.com

PROFESSIONAL SUMMARY

Innovative operations management professional with a proven track record of strategically guiding organizations to reach goals. Adept in overseeing the progress of operations and monitoring cross-company projects. Experienced in leading staff members and evaluating project progress to achieve excellent results in a timely manner. Motivated to help build strategic relationships between company, client, and staff. Passionate about people and creating a positive culture within an organization. EXPERIENCE

RedPeg Experiential Marketing - Associate Producer May 2023-Aug 2023

(Position eliminated due to downsizing)

● Worked within the Redpeg Production department on the execution of event logistics

● Provided program guidance and oversight for all the logistical elements required by customer contracts by participating in weekly reviews with Operations, Production, Sales, and Talent.

● Successfully, within first 30 days, sold multiple fleet vehicles for 50% more than the predecessor goal

● DOT compliance and Fleet Management proficient

Aardvark Mobile Tours, Hybrid — Program Manager

Dec 2019 - Feb 2023

● Provided program guidance and oversight for all the logistical elements

● Oversaw performance of third-party logistics (3PL) by establishing and monitoring KPIs.

● Strategically managed multi-million dollar contracts throughout North/Southeast America and Texas

● Fulfilled HR responsibilities, including recruitment, employee orientation, budget management, and managerial responsibilities, along with in-market field visits

● Directly managed the work of 16 remote team members and indirectly oversaw 80 cross-functioning team members

Renewal By Andersen, King of Prussia, PA — Event Manager Aug 2018 - Dec 2019

● Qualified, Negotiated, and Secured Event Contracts

● Assembled and managed 70 Events per month

● Managed Data & KPI Reporting

● Scheduled & managed 30 Promoters

● Generated $4,002,775 in Revenue YTD

Independent Contractor, United States — Promotional Tour Manager Mar 2010 - Dec 2019

● Managed up to 20 on-site event staff

● Managed and operated 26’ box truck, cargo van, truck, and trailer

● Automotive test drive experience

● Provided impeccable attention to detail and focus, effectively managed time by giving precise and concise communication with all team members

● Managed on-site logistics, event setup, strike, and activation, ensuring attendees’ SKILLS

Ability to lead cross-functional

teams

Program management, including

conception and initiation, planning,

execution, performance/monitoring,

and project close

Organizational and customer support

Senior Management communication

Written and verbal communication

Interpersonal and team management

Production supervision and

management of activations and

operations of events.

Training Courses: Vehicle

Inspection, Time Management,

Business Writing, Communication

Fundamentals, FISH; Information

Security Briefing; BSA, Fair

Lending Assessment, TILA, ECOA,

OFAC; Fair Debt Collections

Practices Act, Bankruptcy Statues,

FCRA and the FACT Act, MPP,

Communications Fundamentals and

Combating Money Laundering,

Effective Communication, Employee

Relations, Delegation, Performance

Coaching, Medical Terminology

Software Skills: Microsoft Office,

Asana, SCRUM, Google Suites,

Access, Cisco, Witness, Paypoint,

Oracle, 20/20, Digital Record

Center, Digital Archives, SCM,

EPIC, MedView, Navicare, CPR+,

Salesforce, Basecamp, Trainial,

Workable, Motive, Fleetio, Abacus,

Net Suite, CITGO/WEX,

Jamie Faust

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and staff’s safety with positivity by providing accurate, informative information and direction

● Worked with VIP/Celebrity/Talent Management

● Asset, Booth, DOT, and Travel management experience

● Clients: Made in America (Ideko), Mercedes, FCA, GM, KIA, Volva, Mazda, Samsung, T-Mobile, Verizon, Metro- PCS, Reebok, Jim Beam, Statefarm, Levi, Comcast, Verizon, Tri-State Creations

University of Penn (Home Infusion) — Revenue Posting Associate/Accounts Payable Aug 2015 - May 2018

● Responsibilities included post-billing reconciliation, edits, and accounts payable validations. Effectively communicated and managed internal and external customer relationships. Ensured that all specified time frames of processing and delivery are met.

● Identified and updated accurate insurance coverage coding information to eliminate denials or payment delays.

● Completed the processing of the delivery and pick-up tickets within the guidelines of all associated medical insurance providers.

● Accurately processed and submitted expense reimbursement submissions to payroll within the specified timeframe of seven business days of receipt. University of Penn (HUP) —Unit Secretary

Sept 2013 - Aug 2015

● While adhering to the Health Insurance Portability and Accountability Act (HIPPA), duties included providing administrative support to the attending doctors, floor director, and applicable nursing staff. Responsible for greeting and assisting patients and visitors while handling medical chart documentation, scheduling, and accurately entering doctor-patient orders into specified databases

● Demonstrates expert understanding of primary duties and the skills required to transfer this knowledge to others to achieve team objectives.

● Provided leadership and direction to new hires and assisted administrative staff.

● Handled updating patient records upon admission and discharge to ensure accuracy and timeliness.

Tri-State Creations – Street Team Manager 2012 – 2013

● Managed four man street team

● Asset management - Managed 10,000-20,000 flyers weekly

● Researched and executed the team’s daily route

● Responsible for collecting and accurately distributing team payments deducting all federal and state taxes

● Collectively increased company sales by 92%

Ogilvy – Event Manager 2010 – 2015

● Trained Event Specialist

● Completed expense reports

● Recapped and photographed events via an online reporting tool

● Managed event assets, product inventory, and collateral

● Conducted account calls as necessary to confirm scheduled events

● Completed monthly and weekly reports

● Secret shopped bars, and stores

● Consistently surpassed sales goals

EDUCATION

Peirce College, Philadelphia, PA

● B.S. Business Administration -Marketing (2018)

● M.S. Organizational Leadership and Management (2024) Client Project Affiliations:

Automotive brands: FCA, GM, KIA,

Volvo, Mercedes, Mazda,

Electronic Brands: Samsung,

T-Mobile, Verizon, Metro-PCS,

Verizon,

CPG - Jim Beam, Stoneyfield,

Coopersharp, Reebok, NIKE

Insurance: Statefarm, GEICO

Jamie Faust

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