**/**** - **/**** ******** Service Agent, Customer Service Representatives

Humach, Dubuque, IA

The job was a remote, work from home job, I answered calls as they came in and helped with questions, inquires, refunds, assistance needed by the customer. 06/2013 - 06/2020 Retail, Retail Salespersons

U-Haul C. of Texas, El Paso, TX

Retail sales/rentals, maintain knowledge of current sales and promotions. Help customers find products they want and process customers' payments. Greet customers and offer them assistance * Recommend merchandise based on customers' wants and needs * Explain the use and benefits of Storage Units and truck/trailer rentals to customers * Answer customers' questions * Explain how the rental works, if applicable.Help with every aspect of Storage, Truck and Trailer rentals.

06/2010 - 02/2013 Warehouse, Laborers and Freight, Stock, and Material Movers, Hand Command Labor, Phoenix, AZ

Hand laborer and material mover, manually move freight, stock, or other materials. Pack materials for moving. Manually move material from one place to another * Pack or wrap products by hand * Keep a record of the material they move. Clean equipment, and workplaces In warehouses and in wholesale and retail operations, machine operators and material recording. Working in manufacturing industries, loading material onto conveyor belts or other machines. Various other types of warehouse work.

06/2012 Medical Assistant

2 Years at College or a Technical or Vocational School Arizona College of Allied Health, Phoenix, AZ

General High School Curriculum

High School Diploma

Alamo High School, Amarillo, TX

ALFRED TORREZ

EL PASO, TX

Phone: 602-***-****

Email: adzuuw@r.postjobfree.com

Objective

I am a dedicated worker, I am methodical when it comes to being ready and on time. I am a quick learner. My objective is to be the best at any job that I am on. I have been working as a virtual agent (work from home) for 8 and 1/2, years, on every call I strive to do my best, I dedicate myself to the job, I never stop learning there is always room for improvement. My motto:

"Leave the customer, (caller) impressed, smiling and extending compliments." Ability Summary

Customer Service, retail skills, phone skills, problem-solving, troubleshooting, de-escalation, answering questions, guidance, service...

Employment History

Education History

Occupational Licenses, Certificates and Training

05/2012 Medal Assisting degree

Arizona College of Allied Health

Detailed References

Chayo Sanchez

915-***-****

Julie Torrez

915-***-****