Customer Relations Assistant Manager

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Sonia Milena Ruiz 954-***-****

***************@*******.***

EXPERIENCE

Jo Malone, Fort Lauderdale Airport— Assistant Manager April 2023- Present

● Responsibilities include; sales, customer relations, operational excellence, scouting/hiring and training new hires.

● Inventory management, floorsets and evaluating/improving business through various reports.

● Within the top 3 boutiques within travel retail.

● Improved boutique performance +15% within the first 1.5 months in the position.

Target, West Palm Beach — Beauty Department Manager January 2021 -April 2023

● Responsibilities included; sales, customer relations, floorsets, monitoring/improving business through KPIs and inventory. Publix, Weston — Deli Clerk

October 2015- February 2019

● Provided caters with assistance in food preparation or service.

● Cleaned and organized eating, service, and kitchen areas.

● Communicated with customers regarding order, comments, and complaints.

● Received award for increasing deli counter sales within the first year.

Everything But Water, Palm Beach Island — Sales

ASsociate

October 2015- August 2017

● Responsibilities include; sales, customer relations, floorsets and inventory.

● Top KPI performer; highest UPT and ADS in the district two years consecutively.

EDUCATION

Camilo Torres, Colombia— High School Diploma

SKILLS

Bilingual

Fast learner

Dependable

Works well in fast paced

environment

Inventory Management

Sales and Marketing

LANGUAGES

Spanish

English

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