Sales Representative Customer Support
Resume:
FEYIKEMI
IKUSEEDUN
******************@*****.***
PROFESSIONAL SUMMARY
Customer-oriented Sales Representative with over 15 years of experience working to boost sales and improve shopper experiences. Time-tested product salesperson arranging displays to reach target audiences. Collaborative worker providing support to other areas of sales floor where needed.
SKILLS
Strategic planning
Beauty product demonstration
Problem-solving
Leadership
Internet research
EXPERIENCE
Sales Representative
Supersaver Supermarket Lagos, Lagos State, Nigeria
June 2018 - April 2023
Maximized customer satisfaction by quickly responding to any concern or request.
Determined customers' needs based on sales calls and face-to-face meetings.
Provided continued customer support after closing sales.
Generated leads for new sales through telephone and email contact with customers.
Communicated with vendors regarding back order availability, future inventory and special orders.
Stocked and replenished merchandise according to store merchandising layouts.
Built relationships with customers to increase likelihood of repeat business.
Improved sales process by delivering feedback to management.
Sales Executive
De Prince Supermarket Lagos, Lagos State, Nigeria
March 2013 - May 2018
Identified new opportunities and customers with continuous monitoring of market and pipelines.
Met deadlines consistently, working effectively under pressure to achieve all targets.
Recaptured revenue by contacting old accounts and restoring business relationships.
Offered top-notch customer support to boost loyalty and sales.
Updated team regarding prospect and sales activities.
Stayed up-to-date with industry trends to offer competitive product recommendations.
Collaborated with marketing to support promotions and enhance product relevance.
Retail Assistant
Raodat Stores Lagos, Lagos State, Nigeria
December 2010 - February 2013
Collected cash payments and processed credit card transactions.
Prepared merchandise for sales floor and tagged items with correct pricing information.
Handled day-to-day stock replenishment and visual merchandising.
Folded and bagged retail purchases to assist sales person.
Backed up team members by searching store room for requested items.
Built rapport with individual customers, providing honest recommendations.
Greeted arriving customers and delivered exceptional customer service.
EDUCATION
LLB (Law) - Law
Olabisi Onabanjo University, Ago-Iwoye
February 2008
Our Lady & Saint Francis Catholic College
Osogbo, Osun State
May 1999
LANGUAGE
Englishaspose_nerdinfographic_0_4.5
Proficient (C2)
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