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Project Manager Scrum Master

Location:
Flower Mound, TX
Posted:
September 21, 2023

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Resume:

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EDWARD SAMUEL

RASALAM

Dallas-Fort Worth TX

adzudm@r.postjobfree.com / 817-***-****

SUMMARY

Dedicated Solution Train Engineer/ Release Train Engineer / Program Manager / Project Manager / Release Manager / Scrum Master with a proven track record of 20+ years in orchestrating and optimizing Agile Release Trains (ARTs) to deliver complex software solutions on schedule and within budget. Proficient in SAFe methodologies and adept at fostering collaboration among cross-functional teams. Skilled in identifying and resolving impediments, ensuring alignment with organizational goals, and continuously improving processes for enhanced efficiency and quality. Exceptional communication and leadership abilities to drive successful program execution. SKILLS

• Problem Solving and Continuous Improvement

• Release Planning and Execution

• Certified Scrum Professional

• Agile and Lean Principles

• Project Management Professional

• Process Improvement

• Leadership and Collaboration

• Metrics and Reporting

• Change Management

• Technical Acumen

• Certified SAFe 6.0 RTE, SPC, LPM and APM

• Organizational and Time Management

• Customer Focus

• Certified Scrum @ Scale Practitioner

TECHNICAL SKILLS

• Databases and tools: DB2, Oracle, Sybase, MS-Access, MS-SQL Server, SQL, PL/SQL, FoxPro, dBase, Oracle Packages, SQL *Plus, Stored Procedures and Triggers in Oracle and Sybase, SQL Optimization.

• Business Intelligence skills: Business Objects 5i, Business Objects 6.5, Business Objects XI, WEBi, Crystal Reports 10, Crystal Reports XI, Data Mining, Business Objects Data Integrator, ETL, SSIS, SSRS and SSAS.

• Languages/Front-end packages: C, COBOL, C++, Visual Basic, Visual C++, Pro C, Oracle Forms, Oracle Reports, Oracle Graphs, Crystal Reports, Report Smith, Business Objects XI and Oracle Developer 2000, Oracle business Intelligence.

• Web based languages/packages and Networking: ASP, JSP, Java Servlets, Java, JMF, JavaScript, VB Script, JAM Web, Perl, HTML, XML, WebCT, Computer Networks, TCP/IP, Socket Programming, On-Demand, ASP.NET, ADO.NET and C#.NET.

• SAP: Solution Manager, On-Demand, Generating Business Process Documents and Configuration Management.

• Operating Systems/Networking: Windows XP/NT/2000, Unix, Solaris, Irix, Shell Programming.

• IBM Mainframe: MVS, CICS, DB2, JCL, CSP, VSAM, TSO/ISPF, VS-COBOL.

• Administration: Microsoft IIS, Business Objects XI, SQL Server 2005, SAP Solution Manager.

• Software testing: HP/Mercury Quality Center, Quick Test Professional, HP ALM, Jira, Rally, Microsoft TFS, CA Agile Central.

EXPERIENCE

Solution Train Engineer / Agile Evangelists 06/2022 - Current

• Analyzed and optimized the Solution Train's workflow, successfully removing bottlenecks and enhancing efficiency.

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• Utilized Jira, Jira Align, and created Jira dashboards to track key performance metrics, enhancing transparency and trust among stakeholders.

• Identified and effectively managed dependencies across multiple Agile Release Trains (ARTs), resulting in a 30% reduction in delivery delays.

Agile Coach / Senior Scrum Master / Lockheed Martin 06/2021 - 06/2022

• Coached 5 cross-functional teams, improving their sprint velocity by an average of 15% through effective Scrum practices and continuous feedback.

• Implemented and facilitated retrospectives that fostered a continuous improvement mindset

• Spearheaded and successfully launched the Agile Transformation initiative for the Test Engineering organization, resulting in a 30% improvement in team productivity within the first six months. Scrum of Scrum Master / Release Train Engineer / Raytheon 08/2018 - 06/2021

• Successfully implemented the Scaled Agile Framework (SAFe) across the organization.

• Orchestrated and executed PI (Program Increment) Planning sessions involving multiple teams, achieving a 25% increase in cross-team collaboration and a 15% boost in on-time delivery.

• Regularly created and analyzed burn down and burn up charts, enabling teams to identify and address bottlenecks promptly, resulting in a 20% reduction in project completion time. Senior Program Manager /Business Analyst / Projekt202/Amdocs 06/2017 - 04/2018

• Spearheaded the formal change process utilizing Change Requests, resulting in a reduction in project errors and a increase in change adoption rates.

• Developed and managed Product Roadmaps, leading to improvement in product development alignment with business objectives.

• Efficiently managed Software Releases, ensuring a 98% on-time release rate and a 20% reduction in post-release defects.

• https://projekt202.com/blog/2018/product-roadmap Senior Principal Consultant / Spearhead Consulting 03/2014 - 06/2017 Program Manager/Agile Coach Southwest Airlines, Dallas, TX

• Established key program milestones, approved budgets, and defined scopes for releases, resulting in a 20% reduction in project costs and a 40% improvement in delivery timelines. Senior Project Manager CSI Church of Dallas, Dallas TX

• Enhanced client satisfaction by providing daily status reports, resulting in a 30% improvement in stakeholder communication.

• Skillfully managed the purchase, renovation, and inauguration of a church building worth over $1.5 million, delivering the project on time and within budget.

Senior Scrum Master Southwest Airlines, Dallas, TX

• Efficiently managed a budget exceeding $5 million and multiple consultant and employees.

• optimizing Revenue Accounting testing efforts for multiple programs.

• Led efforts to improve business capabilities, achieving consensus on appropriate targets and driving profit improvement initiatives

• Ensured responsive design implementation for Android and iOS compatibility Principal Product Analyst/Manager AT&T, Dallas, TX

• Managed Change Requests and performed trend analysis, reducing request processing time

• Demonstrated technical proficiency by testing delivered code and ensuring story acceptance

• Reviewed User Stories for effectiveness, improving story quality.

• Facilitated Agile ceremonies, including stand-ups, iteration planning, backlog grooming sessions, and retrospectives

Senior Project Manager/Scrum Master / Collaborative Consulting 06/2012 - 03/2014

• Significantly improved the internal pricing tool, resulting in a 40% enhancement in user-friendliness and user satisfaction.

• Validated and optimized the back-end DB2 and SQL Server 2008 R2 databases using SQL, resulting in a 50% decrease in database errors.

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• Remedied data issues and facilitated efficient testing by creating data using T-SQL and PERL scripts, reducing testing time by 35%.

Lead Senior Consultant / Sungard Consulting Services 04/2007 - 06/2012 Systems Integration Manager at Energy Future Holdings, Dallas, TX

• Created a centralized repository that improved access and streamlined training data, resulting in a 25% reduction in administrative time.

• Implemented SSIS ETL jobs, reducing data processing time by 20% and improving report generation efficiency.

• Created 15 SSRS reports that enabled the business to make data-driven decisions, resulting in a 25% increase in reporting accuracy

QA Lead at Benefit Mall, Dallas, TX

• Implemented burn-down charts that increased project transparency and contributed to a 15% improvement in project completion times.

• Developed 10 complex T-SQL scripts that improved testing efficiency and reduced roadblocks by 30%.

• Facilitated UAT and demo sessions, ensuring a 95% acceptance rate of new features. Lead Business Analyst at Sungard Shared Services, Irving, TX

• Implemented Agile practices and project management artifacts, resulting in a 25% increase in project delivery speed.

• Created 20 SSRS reports and 10 SSIS packages that improved reporting accuracy and data integration efficiency. QA Lead and Lead Business Analyst at ThinkFinance Inc, Fort Worth, TX

• Identified and resolved 98% of defects during testing, resulting in a 20% reduction in post-release issues.

• Developed comprehensive testing documentation that improved testing efficiency by 25%. Project Manager at Atmos Energy, Dallas, TX

• Managed a successful system upgrade, resulting in a 98% customer satisfaction rate.

• Ensured SOX compliance in the cash reconciliation process, resulting in a successful audit with zero findings.

• Successfully executed the divestiture project, resulting in a 20% increase in asset valuation. Technical Lead - Systems Analysis / Transplace 03/2007 - 04/2007

• Played a pivotal role in budget management, consistently achieving a 10% cost savings in system analysis projects through resource optimization and vendor negotiation.

• Mentored junior system analysts, resulting in a 25% increase in their technical proficiency and a 20% reduction in the time required for onboarding new team members.

• Collaborated with the quality assurance team to implement automated testing processes, reducing testing time by 30% and ensuring a 95% defect-free delivery rate.

Senior Systems Integration Business Analyst / Lockheed Martin 12/2003 - 02/2007

• Developed and designed Business Objects reports and Universes tailored to project requirements, resulting in a streamlined reporting process.

• Achieved a reduction in report generation time, enhancing overall efficiency.

• Successfully reduced critical project risks by ensuring smoother project execution.

• Collaborated with the "Change and Learning" Team lead to create comprehensive training materials that facilitated the management of the paradigm shift brought about by SAP Systems Analyst & Development Engineer / Lucent Technologies/OFS 05/1999 - 12/2003

• Spearheaded a cross-functional team that successfully reduced the production cycle time by an impressive 30%, resulting in a substantial boost in profitability by 15%.

• Managed the end-to-end design and development of the Product Tracking System, leveraging a diverse technology stack including Java, JSP, ASP, Oracle Reports, Oracle Graph, Crystal Reports, Business Objects, and Java Servlets to efficiently extract critical data from both Oracle and Sybase databases.

• Served as the Team Lead, overseeing the execution of time-critical functionalities that enabled efficient tracking and restoration of defective products.

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CERTIFICATIONS

• LAC – Licensed Agile Coach

• RTE – Release Train Engineer

• LPM – SAFe Lean Portfolio Manager

• CSP-SM – Certified Scrum Professional Scrum Master

• PMA – SAFe Agile Product Manager

• CSP-PO – Certified Scrum Professional Product Owner (In Progress)

• ACSM – Advanced Certified Scrum Master

• ACSPO – Advanced Certified Scrum Product Owner

• SPC – SAFe Program Consultant

• CSSP – Certified Scrum @ Scale Practitioner

• CSM – Certified Scrum Master

• CSPO – Certified Scrum Product Owner

• CDBL – SMU Cox Distinguished Business Leader

• PMP - Project Management Professional

• SSLP - Six Sigma Lean Practitioner

• STM – Scrum Team Member

• AI/ML – Artificial Intelligence and Machine Learning Engineer EDUCATION AND TRAINING

AI/ML and DML Bootcamp 2023

University of Texas at Dallas

MBA: IT And Operations Management 2008

Southern Methodist University

MSCS: Computer Science 2003

Georgia Institute of Technology

MSECE: Electrical and Computer Engineering 1999

Georgia Institute of Technology

SECURITY CLEARANCE

TS/SCI (SSBI) – 2021

DOD TOP SECRET (TS) – 2022



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