Customer Service Delivery Driver

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TERRELL HEATH

**** ************* **, ********, ** 23223 • +1-804-***-****

SKILLS AND EXPERTISE

Staff Support/Training and Development

Teamwork and Collaboration

Verbal and Written Communications

Customer Service

Microsoft Word, Excel, PowerPoint

EMPLOYMENT HISTORY

Transportation January 2022 – Present

Wii Care Transportation Services

Richmond, VA Hours Per Week: 40

Supervisor: Jimmy Walker +1-804-***-****)

Coordinates transportation for people of need in a non-emergency transport service for disabled or elderly people who need transportation from their homes to appointments, destinations, etc. Assists and coordinates all aspects of all non- emergency transport services. Provides information and responds to questions/requests. Tracks and handles multiple people and sensitive information in a confidential manner. Helps schedule appointments and updates calendar, generating memos, emails and reports when appropriate. Assists Supervisor team on special projects as needed. Grip & Production Assistant October 2016 – December 2021 Soul Productions

Los Angeles, CA Hours Per Week: 40

Supervisor: Rome English (****.***********@******.***) Performs a range of delegated tasks for film and television productions. Coordinates details and events for production crew and provides transportation to crew, cast and equipment used for multiple sets. Sets up rigging to allow camera to move around set and capture footage. Schedules appointments and updates calendar, generating memos, emails and reports when appropriate. Assists executive team on special projects as needed. Customer Service/Delivery Driver: August 2016 – October 2016 Channellos Pizza Shop

2

Richmond, VA Hours Per Week: 30

Primary duties include ringing up purchases, scanning coupons, and ensuring customer satisfaction. Operates computerized cash registers and credit card machines. Greet customers with friendly, courteous, and positive attitude and demonstrated professionalism. Calculate money in cash drawers at the beginning and ending of shifts to make sure that the amounts are accurate and that there is sufficient change. Maintain clean and arranged checkout areas of pizza shop. Deliver customer orders to designated locations in an appropriate time. EDUCATION

Highland Springs High School – Richmond VA

High School Diploma

TRAINING

Training Courses: Computer Skills training. Measured a candidate’s ability to perform basic computer operations, navigate a Windows OS and troubleshoot common computer problems.

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