Phlebotomy Technician Customer Service

Tahereh Abolhassani

McKinney, TX ***** +1-214-***-**** *********@*****.***

Summary

Dedicated Phlebotomy Technician with proficiency in venipuncture and capillary puncture techniques, complemented by strong knowledge of medical terminology and strict adherence to infection control protocols. Exceptional patient communication and record-keeping skills, committed to upholding patient privacy and confidentiality. Current CPT certification and a track record of providing superior customer service in healthcare settings. Skills

Proficient in venipuncture and capillary puncture

techniques.

Excellent patient communication and bedside manner. Adherence to strict infection control protocols.

Accurate specimen labeling and handling.

Strict commitment to patient privacy and

confidentiality.

Detail-oriented and precise in record-keeping.

Effective teamwork and collaboration in healthcare settings.

Quick response to emergency situations during

procedures.

Current certification as a Phlebotomy Technician (CPT). Experience

ELECTRONICS TECHNICIAN 05/2022 - Current

Assurant - Lewisville, TX

Identified and diagnosed malfunctioning electronic components, systems, and equipment. Replaced defective parts using soldering techniques as required. Created detailed documentation of all repair processes including notes on product defects or malfunctions encountered during service calls.

Trained other technicians in the use of specialized diagnostic tools and software programs. ELECTRONICS TECHNICIAN 03/2015 - 04/2022

Cexchange, LLC - Carrollton, TX

Identified and diagnosed malfunctioning electronic components, systems, and equipment. Performed preventive maintenance on electronics systems to ensure optimal performance.

• Held the highest success rate of 99.3% in production and quality among 30 colleagues.

• Repaired, evaluated, modified, and documented electronic equipment.

NURSE PRACTITIONER 01/2001 - 03/2011

Tehran Pars Hospital - Tehran, Iran

Certified Phlebotomy Technician (CPT).

Collected blood samples from patients of all ages, including venous and capillary draws. Conducted frequent ABG tests.

Labeled, prepared, and properly stored specimens for laboratory analysis. Communicated effectively with patients to alleviate anxiety and explain the phlebotomy process. Delivered prompt and efficient care to patients in the emergency department. Verified patient identities and ensured accurate specimen labeling. Collaborated with healthcare professionals to provide comprehensive patient care. Conducted daily equipment maintenance to guarantee functionality and safety. Initiated referrals to other healthcare specialists as necessary. Education and Training

University of Tehran - Iran Bachelor of Science

Nursing, 05/2001

Languages

Persian:

Native/ Bilingual

Certifications

Certified Phlebotomy Technician (CPT)

Contact this candidate