Customer Service Supply Chain

RAVNEET KAUR

Laurent Drive Winnipeg, R*V *S* *************@*****.*** +1-204-***-****

Summary

● Developed extensive skills in document handling, filing, copying, and scanning including the use of business equipment for supporting clerical work.

● Adaptable to a challenging and fast-paced work environment with competing priorities, able to multitask and prioritize work effectively to meet deadlines.

● Strong verbal, written and communication skills with robust organizational skills developed through effective work and schedule planning, travel planning for management staff and students and frontline office support.

● Skilled in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for administrative reporting, drafting of memos, presentations and internal communication.

Technical Proficiencies

● Brainstormed on ideas during meetings, actively listened to team suggestions, recorded, and worked on the feedback for decision making.

● Addressed critical work needs utilizing telephone and email applications with staff and managers and other stakeholders.

● Presented information verbally using Microsoft PowerPoint to share updates with staff and managers.

Management Skills

● Provided exceptional customer service to maintain high customer satisfaction.

● Gathered customer satisfaction information through feedback surveys and developed strategies to maintain customer satisfaction above 95%. Professional Experience

English Language Teacher at Fylfot institute

March2023-August 2023

● Organize classroom lectures and coursework.

● Prepare materials and activities.

● Assign homework and interesting exercises.

● Identify students with special requirements and create individualized plans.

● Determine exam and assignment grades.

● Provide feedback based on workload and classroom behavior. Education

Logistics and Supply chain management sep2023-sep2024 Robertson College, Winnipeg

Computer course

National Computer Center Moga For 1 month

Senior Secondary

Surya Convent School Dharamkot march 2021 to march 2022 Availability

Monday to Friday-1:00pm to 12:00am

Saturday-Sunday- Anytime

Contact this candidate