Sami Thabit Sid Ahmed Mohamed

Email: adzu2m@r.postjobfree.com

phone: 201*********

Adders: Egypt Alexandria

Nationality: Sudanese

Computer engineer with excellent experience in process maintenance & protecting & Management different types of electronic devices while reducing safety and economic risks losses. Comfortable and adaptable work in a diverse environment Willing to apply my 6+ years’ experience in facilities to a new position

EDUCATION & COURSES:

The degree of B.sc (Honor) in Electronic Computer Engineering at Academy of Engineering Science - Khartoum Sudan 15/4/2014

Windows Server 2016 (20742)

The course was held at New Horizon Training center Alexandria - Egypt Microsoft Certified Institute on June 2018 Total hours 40 hrs. CCNA (Routing & switching)

The course was held at New Horizon Training center Alexandria - Egypt Cisco Certified Institute on June 2018 Total hours 80 hrs. Diploma Certificate in CCTV (CLOSED CIRCUIT TV)

The course was held at New Horizon Training center Khartoum –Sudan on February 2018 Total hours 20 hrs.

Diploma in Computer Network Design & Administration Sudatel Telecommunication Academy (Sudacad), Khartoum - Sudan From 7/11/2012 up to 18/12/2012 Total hours 80 hrs. Huawei HCIP DCF held at Enterprise systems Training Academy on Jan 25.26.27.2021

FortiGate UTM hold at network plus training center Sudan Diploma in Computer Applications

Stately for Computer and Languages, Khartoum – Sudan From 10/08/2013 up to 10/11/2013 Total hours 40 hrs. Agile Certified Practitioner Sudan Khartoum

Principles of technical investment

Certification Fortinet NSE 1

Certification Fortinet NSE 2

Certification Fortinet NSE 3

Certification implementing HPE MSA GEN 6 Storage

WORK EXPERIENCE

01.11.2019 to Until now Infrastructure engineer &network administrator System Admin

Saudi Sudanese Bank

Khartoum (Sudan)

Monitor network designs and technological developments used in business network architecture.

To coordinate with all departments of the organization all areas of the organization to ensure that the system works optimally.

Analyze business requirements to determine where they can integrate new hardware, operating systems, or connectivity solutions

Recommend alternative techniques and improvements to enhance information systems in support of organizational goals and present them to senior management Lead the design and review processes for new systems and develop and document the proposed technical design in cooperation with the IT department. Create detailed plans for integrating the new systems architecture into the existing infrastructure Participate in evaluating the success of projects, identifying best practices and lessons learned, and integrating this information into future integration plans. Train network experts and help solve operational problems Provide support to customers who use the network.

Finding solutions to the problems that customers may encounter, and working to solve and fix them.

Designing new networks for the bank

Ensure the integrity of the infrastructure and the provision of a high-quality communication network to provide maximum benefit to users. It is worth noting that a network engineer can work internally as part of the IT support team of the organization in which he works, or externally, such as working with an IT networking consulting company, which usually works with a number of clients.

I switched all servers from the hardware system to the virtual system I supervised the design and implementation of the backup data center for the Saudi Sudanese Bank It is the latest model of modern technology I also work as a network administrator and security engineer When it is required Also responsible for backing up servers I work with Acronis backup system & Unitrends

03.01.2016 to 30.06.2018 E-SERVE Technology

Network administrator

Khartoum (Sudan)

Create a network environment by creating and designing a networking system environment, directing it, and defining and documenting all network system standards.

Work on finding new solutions, and improving the performance of the existing network

Working on improving network performance by monitoring performance, troubleshooting problems before they occur, monitoring network performance, and working to improve it continuously.

Investigate errors and identify the causes that led to their emergence using information from various sources.

Setting appropriate policies that contribute to securing network systems and limiting and monitoring access.

Provide an appropriate firewall in line with the company's IT security policy. Report any attempt to operate the network, by collecting and prioritizing information.

Providing the latest versions of stable firmware and working to upgrade it constantly.

Providing advice to engineers who work in the networking site directly, and providing support to customers after the completion of the network installation. Remote detection of errors if they occur in the initial installation phase. 01.09.2015 to 30.09.2016 Update Technology company Technical support engineer

Khartoum (Sudan)

Research and identify solutions to various software and hardware problems. Diagnose and troubleshoot technical problems including setting up accounts and preparing networks.

Communicate with target customers to quickly understand the basics of the problem.

Track computer system problems and come up with appropriate solutions in a short time.

Communicate with customers by following the specified procedures either by phone or email until the technical issue is resolved. Escalate unresolved issues to appropriate internal teams such as software developers.

Providing quick and accurate feedback to customers that helps them solve minor issues.

Refer to internal database or external resources to provide accurate technical solutions.

Ensure that all issues are properly recorded.

Prioritize and manage multiple open issues simultaneously. Follow up with clients to ensure their IT systems are fully functional after bug fixes.

Preparing accurate reports periodically.

Documentation of technical knowledge in the form of notes and writings. Maintain good relationships with clients.

Training:

Training in Sudanese Petroleum Pipelines Company in the Engineering & Development

Administration (information technology) in Khartoum – Sudan from 28/07/2011 up to 1/11/2011.

Training in Ministry of Science and Communications in (information technology) in Khartoum –Sudan from 19/9/2013 up to19/3/2014

Training in Saudi Sudanese Bank the basics of banking and technical network 9/2/2020

Training in PTC Communications Company 11/08/214 TO 24/9/2014 SKILLS:

Experience in developing network infrastructure solutions. Professional in setting ITIL strategy, network security and components, active directory Deep knowledge of network architectures and virtualization techniques. Experience in project management.

Knowledge of web technologies and preparing roadmaps for enterprise architecture. Experience designing, integrating and managing complex infrastructure solutions. An ability to provide technical solutions, define the overall design and make recommendations for technical problems.

Strong written and verbal communication skills.

Ability to quickly understand the functions and capabilities of new technologies. LANGUAGES:

Arabic Native speaker

English Fluent

Sami thabit

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