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Project Management Customer Service

Location:
Hephzibah, GA
Salary:
65000
Posted:
September 20, 2023

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Resume:

Olabode Adebayo

Augusta. Georgia 706-***-**** adztyq@r.postjobfree.com

Executive Summary

Dedicated and result–driven Business and Supply Chain Management Expert with 18+ years’ experience in Procurement and Logistics value chain. Proficient expertise in procurement, process improvement, budgeting, logistics, warehousing, inventory, and cost management, optimizing service, quality, and building long-lasting relationships with staff, and robust customer relationship management.

Educational Qualifications

Delta State University, Abraka.

Masters in Business Administration (MBA)

End Date: May 2000

University of Ado Ekiti. Ado.

Bachelor of Science Degree in Economics (BSc)

End Date: May 1988.

Experience

Shell Petroleum Development Company of Nigeria Limited (SPDC)–Procurement and Logistics Department

Category Manager - Well Engineering Services – (Jan. 2016 – Sept. 2022)

Implemented a program that instituted lean and Six Sigma tools and philosophies through our entire Well Engineering procurement chain, lowering costs by 10%

Collaborated with Well Engineering Customer Interface Lead in Planning Order for Long Lead Materials (LLM) requisition through enhanced customer relationship management that brought about cost savings of 10%.

Implemented project management tools to raise Well Engineering Critical Stock Availability (major KPI) from 67% to 100% as against 95% target.

Implemented Supplier Relationship Management (SRM) to mitigate supplier risks and sourcing.

Shell Petroleum Development Company of Nigeria (SPDC) –Procurement and Logistics Department

Logistics Operations Manager – (Jan. 2011 – Dec. 2015)

Managed and set up logistics maintenance contracts for all land logistics operational vehicles (500 units of Light Vehicles, 80 units of Medium Vehicles, and 60 units of Heavy Vehicles) resulting in 15% cost savings.

Implemented In-Vehicle Monitoring System (IVMS) on all operational vehicles that reduced accident rate by 45%

Converted all diesel engine operational vehicles to Compressed Natural Gas (CNG) resulting in a reduction in fuel cost by 65%

Streamlined operational vehicles to only two brands (Toyota and Honda) resulting in efficiency in vehicle utilization of 95% and maintenance cost savings of 15%.

Shell Petroleum Development Company of Nigeria (SPDC)–Procurement and Logistics Department

Budget Accountant – (Jan. 2006 – Dec. 2010)

Conducted strategic communication with all critical stakeholders to develop monthly and quarterly budgets with updated ordering, value of work done, and total cost of ownership of Procurement and Logistics activities.

Worked with the team to use project management software to improve and streamline many processes at every stage that support oil and gas production.

Worked with team to use Value Stream Mapping to allocate resources and materials procurement that keep oil and gas production on track resulting in 15% cost savings.

Adequately forecasted, planned, managed, and ensured assigned accounts met defined financial targets.

Shell Petroleum Development Company of Nigeria (SPDC)–Procurement and Logistics Department

Warehouse Supervisor – (June 2004 – Dec. 2005)

Implemented efficient warehouse processes, including an inventory management system, order fulfillment strategies, and staff training program, resulting in a 15% increase in productivity.

Implemented integrated project management software to improve communication between the warehouse and all warehouse critical stakeholders resulting in enhanced inter-departmental communication in SPDC

Oversaw the implementation of safety protocols ensuring adherence to regulatory requirements, resulting in a 20% decrease in workplace accidents.

Initiated and implemented a carousel storage facility in the warehouse resulting in 100% accuracy and picking productivity by 95%.

Professional Qualifications

Professional Diploma in Chartered Institute of Purchasing and Supply (MCIPS - London)

Commercial Performance Improvement Workshop (London)

Logistics Economics Workshop – (London)

Logistics Planning and Management (London)

Negotiating Skills Course (London)

OSHA 10-Hour – General Industry (USA)

OSHA 30-Hour– General Industry (USA)

Certified Environmental Specialist - (USA)

Project Management Professional – (PMP) - On-going (USA)

.

Skills

Customer Service

Communication

Data Analysis

Budgeting

Problem-solving

SAP knowledge

Critical thinking

Leadership

Analytical

Procurement

Logistics operations

Inventory management



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