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Salesforce Com Project Manager

Location:
Bound Brook, NJ
Posted:
September 20, 2023

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Resume:

Bhanuchandar Madasu

adztx5@r.postjobfree.com

269-***-****

Professional Summary

Having 10+ years of experience in IT industry with specialization in Salesforce.com CRM Platform. Involved in various stages including, requirement analysis, development, testing, deployment, and maintenance of multi-tier web-based applications.

Extensive experience in configuration management, change control, release engineering in multiple projects and multiple - branches environment.

Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports, and various other components as per the client and application requirements.

Expertise in implementing field level security and page level security based on the profiles.

Worked on OWD rules creating sharing rules and providing access to the groups and queues.

Worked on Page layout creation and page layout assignment based on the profile and assigning different pick list values to the different record types and worked on mini page layouts and public actions.

Worked on sharing rules including Owner to Owner (Role/Public Group) and criteria-based sharing.

Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.

Created Formula fields, Validation rules to maintain the quality of the data.

Creating roles, profiles, email services, page layouts, workflow alerts and actions, and approval workflows.

Creating custom buttons and custom links in object detail page and related list page layouts.

Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.

Developed, launched, and managed in-depth dashboards and reports for all team functions on both management and individual levels.

Managed multiple sandbox environments

Providing the security access to business users using login IP ranges.

Overriding the standard buttons (New, Save, Delete) functionality, Custom page layouts with field sets and standard email templates with custom templates.

Coordinated and transferred knowledge to the offshore team.

Sound knowledge on Sales force setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform

Also used Apex Data Loader to perform the DML operations by using CSV files.

Experience in Sales force development including Apex Classes / Controllers, Visual force, Apex Triggers used Sales force API.

Worked with SOQL, SOSL, Visual force, Apex, Force.com

Created Formula fields, Validation rules to maintain the quality of the data.

Strong Knowledge in Sales forces Customization, Data Validation, Force.com and Support Development and Administration.

Plan, manage, and execute deliverables and timelines.

Guide and Training junior members of team in technical matters.

Collected requirements from clients and communicated them to the company’s Salesforce professionals

Performed quality-control work on software products before delivery to clients

Working on Analysis part Development.

Conducted market and project research to support Salesforce professionals in designing solutions

EDUCATION:

Post-Graduation (MCA) from JNTU-HYD in 2012.

TECHNICAL SKILLS:

CRM : Salesforce.com (SFDC)

Salesforce.com : Apex, LWC, Trigger, Visual force, SOQL, SOSL, Data Loader and Dataloader.io, copado,

Web technology : WLST, XML HTML

Databases : MySQL

Deployment Tools : Change Set, GIT/VS Code and Azure Devops.

PROFESSIONAL EXPERIENCE:

Currently working as a I.T.Analyst in TATA Consultancy Services Limited (TCS) from Oct 2022 to Till Now

I was worked as a SSE in Accenture Solution Pvt Ltd from May 2017 to Oct 2022

I was worked as a ASE in Mymoneykarma infomatics india pvt ltd from July 2013 to April 2017

Projects

Kemper(Life & Health),Chicago TCS

Sr Salesforce Developer - Salesforce.com, Visual force page, Apex, Lightning Oct2022 – June2023

Kemper family of companies provides insurance to individuals, families, and businesses, Kemper Corporation was originally founded as Unitrin, Inc. in April 1990, and Unitrin divided its business into three major categories: life and health insurance, property and casualty insurance, and consumer finance, which covered a variety of services including automobile and industrial loans

Responsibilities:

Developed on User Interface Applications in LWC.

Worked on User Interface through Web Components.

Worked on LDS in LWC.

Worked on Lightning Tree Grid.

Worked on Apex batches while calling in Apex class.

Worked on Salesforce Apex classes

Developed the Apex Customization

Worked on REST API Integration for Call Outs and webservices.

Fixed the Bugs and developed the code for existing application.

Worked on Apex batches for Data Migration.

Worked on Data Loader for Data Updating.

Created Validation Rules and Workflow Rule/Flows.

Worked on AzureDevops and GIT for deploying the code.

Worked with product development teams to create and meet development and deployment deadlines.

Worked with internal development teams to develop build system changes per the improvement roadmap.

Create and manage release plan for all development releases and provide instructions to teams on releases days.

Worked on Apex batches for Data Migration.

Worked on Data Loader for Data Updating.

Created Validation Rules and Workflow Rule/Flows.

Worked on tools like ANT, Change sets, Gitlab, Gitbash, Jenkins

Involved in CI/CD with COPADO.

Worked with the development teams to drive and define branch management.

Assisting developers with questions and problems related to the version control tool, or general configuration management process.

AT & T, US Accenture Solution Pvt May2017 – Sep2022

Salesforce Developer - Salesforce.com, Visual force page, Apex, Lightning -

It is a American multinational conglomerate holding company and the world's largest telecommunications company, the largest provider of mobile telephone services, and the largest provider of fixed telephone services in the United States through AT&T Communications, AT&T purchased Mexican cellular carrier Isabell, and two months later, it purchased the Mexican wireless business of NII Holdings. AT&T merged the two companies to create AT&T Mexico. AT&T purchased DirecTV for $48.5 billion. AT&T then announced plans to converge its existing U-verse home internet and IPTV brands with DirecTV, to create AT&T Entertainment

Responsibilities:

Consult and configure access management policies for customer applications using enterprise level identity management tools

Involved in Project User stories grooming sessions and Sprint Planning sessions

Involved in developing spike design respective to user stories

Involved in Onsite & Office modal sprint agile structure.

Being Salesforce developer, Involved in all configuration changes, Customizations, Data managements activities & Release manager activities

Designed KT documents and Unit test documents respective to user storie

Deployment activities, preparing package xml’s

Participated in production deployments & Release engineering activities

Issue Fix in all sandbox environments & Production Support

Involved daily standup call to gathering Requirements from clients and celebrating with team members in functional and technical and follow-up daily activities

Perform administration tasks as needed, managing custom fields, integration and data cleanup.

Maintained and gave permissions to communication templates based on Profiles.

Developed field & page layout customization for the standard objects like Account, contact, Leads.

Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.

Implemented field level security, profiles and audit trail setup.

Deployed the components from one sand box to another sand box using eclipse.

Created Apps, Objects and set to page layout to each object and assign each page layout to each user based on Roles and Profiles, and set security controls and shared settings

Managing Workflows and Alerts for multiple scenarios that client needs - in the Opportunity, Accounts, Contacts and Custom Objects

Rio Tinto Mymoneykarma infomatics india pvt ltd Oct2015 - April2017

Salesforce Developer - Salesforce.com, Visual force page, Apex

Rio Tinto is an Anglo-Australian multinational and one of the world's largest metals and mining corporations, the company has grown through a long series of mergers and acquisitions to place itself among the world leaders in the production of many commodities, including aluminum, iron ore, copper, uranium, and diamonds, the company has operations on six continents, but is mainly concentrated in Australia and Canada, and owns its mining operations through a complex web of wholly and partly owned subsidiaries.

Responsibilities:

Authentication based on dynamic, context-based access that is responsive to user location, time zone, device, IP address, time of day, and more, providing endless personalization possibilities and mitigation of risk.

Administer full implementation of Salesforce. Facilitated weekly meetings with management to ensure the system continues to meet business needs and discuss required enhancements.

Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.

Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.

Worked with Data loader and Workbench to upload/insert and modify the Accounts and contact information as a part of project release.

Involved in complete deployment process for creating change sets and served as QA for testing the code in different sandboxes and in different phases of the project.

Worked in Cross Functional team environment, served as a liaison between SME's, Project Manager, and stakeholders to ensure accuracy in the SFDC implementation and other business requirement.

Other duties included on-board / off-board users, develop ad-hoc report/dashboards, manage projects, user management, security controls, and data migrations, enhance CRM fields, objects, page layouts, and guide users on best practices.

Determined and documented the As-Is and the To-Be (future) business process flows.

Performed systems development life cycle (SDLC) tasks required to support, Java remediation project objectives.

Conducted Business Demos, UATs and functional walkthroughs.

Support all aspects of User Acceptance Testing for BAU, vendor, and funded releases or initiatives to ensure testing is completed.

Created detailed documentation to on-board team to Salesforce and to make it more efficient, automated and highly customizable based on the needs of the business users.

Creating application to maintain the details of the product from demand phase to production phase.

Coordinated business process review meetings with multiple teams to establish standard workflow processes.

Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs, and Components to suit to the needs of the application.

Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.

Coordinated with QA team to fix the defect

Worked with Data loader and Workbench to upload/insert and modify the Accounts and contact information as a part of project release.

Involved in complete deployment process for creating change sets and served as QA for testing the code in different sandboxes and in different phases of the project.

Worked in Cross Functional team environment, served as a liaison between SME's, Project Manager, and stakeholders to ensure accuracy in the SFDC implementation and other business requirement.

Other duties included on-board / off-board users, develop ad-hoc report/dashboards, manage projects.

New CO UK Mymoneykarma infomatics india pvt ltd, July2013 - Sep2015

Salesforce Administration /Operations - Salesforce.com, Visual force page

It is a provider of telecommunications services in the United Kingdom, and a part of the Vodafone Group, the world's second-largest mobile phone company. Vodafone UK won Mobile Retailer's 'National Retailer of the Year' in 2005 and was awarded 'Best Network' in the 2010 Mobile News and Mobile Awards. Following the acquisition of CWW, Vodafone began working on a consumer Broadband and TV proposition, using its fibre network. Vodafone launched its broadband offering to the UK public on 12 October 2015Beginning in 2010, Vodafone UK operated a 'VIP' reward scheme as part of a partnership with Live Nation, in which customers could access tickets 48 hours before release for major UK events including T in the Park, Isle of Wight Festival, Reading & Leeds festival, London Fashion Week and the British Grand Prix.

Responsibilities:

Providing software configuration management expertise to all software development projects.

Providing technical support to development regarding usage of development tools and processes.

Involved in Release Management for multiple releases and Involved on Sandbox Refresh Activities

Worked with Salesforce Support Teams on fixing outstanding issues.

Worked on Code Review and merging the Merge Requests.

Configured B2B Communities for various End Markets.

Worked on Einstein Analytics.

Setup multiple Security Controls for business needs and implemented Sharing Rules, OWD

Configured security settings for multiple Profiles and Permission Sets for various business needs.



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