Customer Service Representative
Resume:
EDUCATION
SKILLS
EXPERIENCE
CONTACT ******.*******@*******.***
over 20 years experience in customer service
trained to identify problems and use negotiation and resolution techniques
friendly and efficient communicating with customers oriented and trained new employees
Customer service for credit union members.
Explained billing ledgers as well as banking inquiries. Started new accounts. Managed accounts for members. Gathered items from customer orders.
Organize and label for shipment.
Maintain production in a timely manner to ensure customer satisfaction.
Co-Op Member Services 2012-2013
MEMBER SERVICE REPRESENTATIVE
Pier One Distribution Center 2011-2012
ORDER FULFILLMENT
City College 1997
MEDICAL OFFICE ADMINISTRATION
Pampa HS 1989
HS DIPLOMA
I am an experienced customer service representative seeking a part-time position in the field of customer service and data entry, where I can apply my knowledge and skills for continuous improvement.
Gap in experience timeline due to unexpected illness resulting in disability. Committed and determined to return to the work force.
DAPHNE SMITH
CUSTOMER SERVICE REPRESENTATIVE
Contact this candidate