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Administrative Assistant Customer Service

Location:
Tupelo, MS
Posted:
September 19, 2023

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Resume:

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Academic Honors Recognition / Dean’s List.

Well-organized, manages time and priorities in multi-task environments.

Work as part of a team and maintain a professional and positive work environment.

Experience with Microsoft Word and Excel.

KEY QUALIFICATIONS

Basic Coding Skills for ICD/CPT Medical Billing Third Party Medicare Medicaid HMO PPO

CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Records Management Release of Information

Electronic Health Records EHR / EMR Greenway Computer Information Systems

HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9 ICD-10

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management

Medical Transcription Office Accounting MS Office / MS Word

EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences - Medical Administrative Assistant, 2017

PROFESSIONAL EXPERIENCE

Little Angles Daycare Learning Center – Tupelo, MS 03/2017 – Present

Teacher Assistant

Ensure high priority of health and safety of the children.

Communicate effectively with parents and keep accurate student records.

Tupelo Public School – Tupelo, MS 09/2016 – 01/2017

Teacher Aide / Assistant

Assisted the classroom teacher, supervised and managed students, and implemented daily program.

Remained sensitive to the needs of others and related well with children and co-workers.

ACCO Brands – Booneville, MS 06/2016 – 08/2016

Assembly Worker / Machine Operator

Operated production line equipment, set up and adjusted machines, and produced required amount of work pieces.

Worked cooperatively and rapidly to meet established timelines.

Stay-at-Home Parent – Tupelo, MS 12/2015 – 09/2016

Homemaker

Mississippi State University – Starkville, MS 04/2006 – 11/2015

Janitor

Performed a full range of janitorial assignments using good judgment and time management.

Ensured quality control by inspecting work in progress and upon completion.

Adhered to established cleaning and security techniques and practices.

No Child Left Behind Tutor Program Emerson School – Starkville, MS 03/2003 – 03/2006

Teacher Aide/Assistant

Assisted the classroom teacher in adhering to curriculum in strict accordance with state mandates.

Observed student performance, recorded relevant data to assess progress, prepared lesson plans, and tutored children individually and in small groups.



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