OFELA SANTANA ** Essex St. Brooklyn, NY * ****.646-***-**** bellat 52125Gaol.com

To obtain a challenging position that will utilize and strengthen the organizational skills acquired over the

years.

Avid team leader with tenacious commitment to satisfaction and success Knowledge in Microsoft and

computer programs Excellent interpersonal and communication skills Effective problem solver with firm

attention to detail

Superior Daycare Center (Teacher Assistant) - Brooklyn, NY 2014 - 2016

o Assist teacher with the lesson plan. o Teach children the alphabet, numbers, color the day of the week

etc. O Assist children during the lunch time, daily activities, and during the play

time,

New Lost Medical (Security) Brooklyn, NY 2013-2014

o Monitor and authorize entrance and departure of employees, visitor, and

other persons to guard against theft and maintain security of premises. o Call police or fire

departments in cases of emergency, such as fire or

presence of unauthorized persons. o Answer telephone calls to take messages, answer questions,

and provide information during non-business hours or when switchboard is closed.

El Rubio Grocery Store (Store Manager) Brooklyn, NY 2010-2012

o Plan floor merchandizing in collaboration with merchandise management. o Presented and sold

products according to customers' individual needs. o Developed strong business relationships to improve

business development. o Maintain stock on all products to ensure customer satisfaction which

improved by 15% in two months.

Rainbow Factory (Data Entry) Brooklyn, NY 2005-2006

o Compile, sort and verify the accuracy of data before it is entered. o Store completed documents in

appropriate location. o Maintain logs of activities and completed work. o Enter ticket on packet on clothes

ready to get shipped out to a variety of

Rainbow Store locations.

HOSTOS COMMUNITY COLLEGE (CUNY)-BRONX, NY Early Childhood Education Program - in

progress Certificate: Food Protection - Dept. of Health and Mental Hygiene/NY, NY (2010) Certificate:

Passenger customer service training, fares, geography and ARC reports - U.S. Training Center-New York,

NY (1998) Certificate: Airports Airline computer training (Amadeus and Sabre) decode and encode flight

availability, fares and reservations - U.S. Training Center-New York, NY (1998)

Stylist - Colegio Adan Aguilar- Santiago, Dominican Republic