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SHANNON HiccINs

‘Westmont, IL 60559 630-***-**** © adztf7@r.postjobfree.com

Professional Summary

Effective Administrative Assistant offering excellent skills in customer service, telephone etiquette

and issue response. Pursuing a similar position where focus and dedication are highly sought.

Skills

# Time management © Office administration

‘© Mail distribution * Relationship building,

# Scheduling, «Sorting and labeling

Friendly nature © Administrative support

Work History

Office Services Coordinator, 08/2006 to 02/2021

NSA Media ~ Downers Grove, IL.

* Coordinated equipment, supplies and schedules for office functions.

‘© Managed front desk area by welcoming and greeting visitors and responding to in-person,

requests.

‘© Answered telephone calls and read emails to redirect calls and forward emails to appropriate

personnel.

© Operated postage equipment to register weight of packages, automatically open letters and

apply meter postage on outgoing mail.

‘© Upheld strong vendor relations and sourced new vendors for specific needs.

‘© Managed office inventory by restocking supplies and placing purchase orders to maintain

adequate stock levels

© Arranged rapid office equipment repair and maintenance with vendors.

‘* Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

‘* Performed general office duties, including answering multi-line phone system, routing calls,

delivering messages to staff and greeting visitors.

‘© Monitored premises, screened visitors, updated logs and issued passes to maintain security

‘© Prepared packages for shipment, pickup and courier services for prompt delivery to

customers.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

High School Diploma: 06/1995

Whitmer High School - Toledo, OH

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