Customer Service Administrative Assistant
Resume:
Dawn Rhodes
*********@*****.***
Objective: Certified Greeter/Administrative Assistant
Summary: Personable with superb customer service to offer service to meet the peoples needs and wants in a professional environment.
EDUCATION:
Phillips' Junior College
Studied-Travel and Airlines Business Administration, Special Travel Classes, Geography, Travel& Airlines, Cruises, Communications, Psychology, Reading and Writing,
Graduated 10/1991
Campbell, California
Del Mar Adult Education
Office Skills Certified in Micro Soft Word 97, 2007 - Excel, Power Point and Access,Ten Key Adding Machine, Cash register, Ability to collect payments
Calculate and use a credit card reader, Answering telephones and emails, Excellent Communication Skills, Studied psychology.
Buchser High School
General Sudies-Business Administration, Science, History, Math, Reading, Art, Cooking and Sewing, etc.
Graduated 06/1979
WORK EXPERIENCE:
H&R Block Financial Services 01/2022-04/2022
Customer Service Coordinator/ATL-Manager
San Jose, CA
Greeted and Assisted Clients, scheduling appointments for tax evaluations with tax professionals, Introducing clients with tax professionals with their individual folders to put all their tax information in to keep confidential. Collecting payments, making photo copies, faxing. Printing documents and checks.
Extended Stay America 04/2020
Night Laundry Attendant Hotel Reservations
Washed and Dried Hotel Linens, scheduled hotel stays, ensured Guest enjoyed their stay and all their hospitality needs were met by serving them. Asking them how their stay was in the hotel, if they need any extras we can provide at the hotel. Clean Linens and providing them with cleaning supplies, soap, shampoo, conditioners and lotions.
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