Desiree A

Balderrama

Experience

Cashier/ Food Prep

Taco Bell- Arlington, Texas

August 2021

Handling customers’ orders, using different payment methods, credit, debit, and cash. Food preparation when needed.

Customer Service Representative

Data Mark - El Paso, Texas

March 2019 to May 2021

Customer service entering data into the system for Federal Compensation employees. Using Microsoft word, power point, data entry. Great customer service.

Assistant Manager

Big Texas Insurance & Taxes - El Paso, Texas

July 2017 to June 2019

Set up w2 forms for customer's taxes, using w2 forms, 1099 forms, all other different types of forms to file taxes, as well giving customer insurance quotes.

Customer Advocate

GC Services - El Paso, Texas

September 2013 to May 2017

Customer Advocate taking customers complaints for FedEx packages. As well as being able to handle rude customers. Make the customer happy no matter the situation.

Data Entry

Manpower - El Paso, Texas

September 2014 to May 2016

Typing W2 documents into system at the time working with three different systems entering customer information into system. Typing 40 wpm.

Customer Service Representative

Alorica - El Paso, Texas

June 2009 to September 2013

Provided customer service while taking inbound calls for AT&T customers for cell phone bills

Education

Associate in Medical Coding & Billing

Southwest University at El Paso - El Paso, Texas

February 2019

Diploma

Eastwood High School - El Paso, Texas

August 2005 to June 2009

References

Available upon request.

1504 Regency Ct

Apt 131

Arlington, Texas 76010

817-***-****

adzt52@r.postjobfree.com

Contact this candidate