Product Déigner

Kaia

Nguyen

experience

education

skills

projects

leadership

www.itskaiang.com ********@*******.*** in/kaia-nguyen 480-***-**** Nobee Product Designer Intern

Aug 2023 – Present

• Drove the redesign of Nobee internal software in collaboration with designers and developers to deliver 50+ screens and launch it as a lease management SaaS solution

• Maintained and extended company design system by adding new components and improving accessibility across existing elements

• Made iterations and customized features based on feedback from the first 70 users Arity Experience Design Intern

May 2023 – Aug 2023

• Collaborated with a cross-functional team (researchers, content designer, engineers, PM) to build an internal app for 300+ employees that supports algorithm production

• Led design of onboarding flows in dark/light mode using iOS and Material design 3 components, ensuring users grant required permissions for full app functionality

• Advanced development phase by 1 month and saved $60K in third-party subscription costs Marketeq Digital UX Design Intern

Dec 2022 – Mar 2023

• Performed competitive analysis on 12 CMS platforms to prioritize key features and build information architecture for Settings page

• Reduced 50% steps in Password and 2FA flows by partnering with product manager to design and implement magic link

Miami University BA, Emerging Technology in Business & Design Expected May 2024

Minor: Computer Science GPA: 3.96/4.00

User Flow, Journey Mapping, Information Architecture, Wireframing, Prototyping, Design Systems, Affinity Mapping, Storyboards, Usability Testing, Data Visualization, WCAG Tools: Figma, Adobe (Photoshop, Illustrator), UserTesting, JIRA, Miro, Tableau, Git, Unity Coding: HTML, CSS, JavaScript, Java

Certification: ICAgile Certified Professional

Fifth Third Bank

Jan 2023 – May 2023

• Validated and defined use cases for a feature that enables changing payment method post-transaction through 11 interviews

• Iterated prototypes based on usability test findings and designed high-fidelity flows integrating 5/3 design patterns

Ngo Viet

Jun 2022 – July 2022

• Led a team of 4 to design an E-commerce mobile app for Vietnamese handicrafts with a new feature to enhance product exploration and purchasing experience Alpha Kappa Psi Business Fraternity Internal Performance Director Aug 2022 – Dec 2022

• Oversaw the chapter’s performance by collecting insights on brothers’ satisfaction

• Initiated 6 new KPIs to track progress on committee’s distribution and DEI

Contact this candidate