System Technician Information

TERRANCE WILLIAMS

********.***********@*****.*** 619-***-**** Chesapeake, VA 23320

Summary

Recent Class A CDL graduation driver focused on efficiently and safely navigating routes for on time deliveries while adhering to DOT policies and procedures. Adept at loading and unloading material, preparing warehouse goods for orders and utilizing great driving, communication and leadership skills to maximize transportation productivity. Dedicated to being a team player while building strong working relationships within the company as well as with vendors and customers. TWIC card, tanker and hazmat endorsement.

Skills

Safe Driving

Route Management

Delivery Scheduling

Dependable and Reliable

Courteous and Polite Demeanor

Tanker and Hazmat Endorsements

Customer-Oriented

Team player

Communication

Experience

Shippers Choice Training School Newport News, VA

Class A CDL Driver

05/2023 - 06/2023

Drove tractor trailer while adhering to DOT policies and regulations leading to safe trips. Demonstrating safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Conducted pre and post trip inspections on tractor trailer inspections required under section 396.13 of the Federal Motor Carriers Safety Regulations (FMCSR). Performed preventive maintenance tasks such as checking fluid levels and tire pressure.

Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products. Performed straight back, offset and parallel maneuvers.

Maintained accurate logs of driving activities to ensure compliance with federal regulations.

General Dynamics Information Technology Virginia Beach, VA

Principal Technician

11/2019 - 04/2023

Active with numerous software programs, system operations, and paths of communication circuits to include the set up, and operation of a Fireberd Communication Analyzer for circuit testing

Maintains certification for secure spaces; handle and process classified materials, and meets all requirements for Open Storage of secret materials

Responsible for the bios and firmware updates for various servers, network switches, remote workstation components and routers

Demonstrates knowledge for the principles of electricity and electronics for shore-site and Lab environment installations

Ability to assemble and install cables within equipment cabinets/racks for associated communication servers, routers, network / KVM switches, copper and fiber optic patch panels

Proficient in the termination and testing of Ethernet (RJ-45/568B); Fiber Optic (LC, ST, SC) multi and single mode; Multi-Pin Serial (DB25, DB15, DB9); Coaxial, patch and punch-down panels.

United States Post Office Chesapeake, VA

Carrier

10/2014 - 11/2019

Responsible for handling, sorting, collecting and delivering mail

Collecting payments, obtaining signatures to confirm delivery of registered certified and insured mail.

Imputed data into Geo-Fence Technology daily to keep track of all packages.

Maintained route logs for corrections to change or modify line of travel.

Performed pre and post inspection of transportation vehicles.

Followed company regulations for safe driving practices on highways and local roads.

Utilized GPS navigation systems to plan efficient routes for delivery trips.

Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars and small trucks

Leave notices telling patrons where to collect mail that could not be delivered.

Sorted mail and bundled to organize in sequence of destination.

Carefully handled fragile mail or HAZMAT and reported damage, leakage or odors to supervisor.

Delivered and picked up mail from right side of vehicle to complete mounted delivery route.

United States Navy (NACTAMS LANT DET HR) Norfolk, VA

Information System Technician, LPO

05/2011 - 07/2014

Led 24 personnel in providing secure and reliable classified and unclassified, video and data communications to surface, subsurface, air and ground forces in support of Command Communications Control and Computers Information for real-world operations and exercises to US Naval, Joint and Coalition operating forces

Managed and supported critical strategic satellite communications assets

Management task included troubleshooting, metrics collection, maintenance support and the timely entry of communication and tasking into the ticket management system (Remedy)

Established accounts for command, terminals, printers and other peripherals as the Command Contract Technical Representative for Navy Marine Corps Internet services.

United States Navy (USS ELROD FFG55) Norfolk, VA

Information System Technician

04/2010 - 09/2012

Led a team of eight in mission critical communications and automated data processing services for search and rescue, contraband interdictions, training exercise and inspections

Actively involved in the training, setup and execution of the successful trial of a Pilot Test Platform for new communications systems

Configured and managed Secure and Non Secure voice circuits to include the patching of classified equipment and managing of classified materials and audio visual gear via IP networks

Managed over 150 line items of Electronic Keying Material (EKMS) on a daily basis at three remote sites with no cryptographic incidents

Patched/Routed/Configured/Trouble shot over 10 secure/unsecured

UHF/HF/SHF/TCP IP telecommunications networks

Used historical data to limit telecommunications down times and made alternate networking options to mitigate connectivity problems

Oversaw the provision of mission critical communications and automated data processing (ADP) services for search and rescue, contraband interdictions, training exercises, inspections, ECT.

United States Navy (IRAQ J33 JOINT OPERATIONS CENTER) Baghdad, Iraq

Information System Technician

06/2009 - 09/2010

Supervised 12 joint personnel responsible for daily operations of Battle Update Assessments (BUA), Commanding General Briefs, Command Post of Future, UAV/Predator Feeds, Compose Server Matrix, Bentrillo and Computer Maintenance

Managed a $3.7 million C4I system operating over three networks

Maintained 24/7 computer, audio and visual display services while handling all administrative responsibilities for the center

Initiated a weekly training plan for 150 watch floor personnel incorporating intermediate level computer functionality, MS Outlook utilization and file management

Conducted full spectrum operations with the Iraqi Security Forces

Provided essential services to the ISF in support of the Iraqi government to achieve self-sustaining stability

Supervised re-imaging of over 25 computers during UPS failure.

United States Navy (COMMAND NAVY REGION SOUTWEST) San Diego, CA

Information System Technician

04/2006 - 06/2009

As Regional Operations Center Information Management/Electronic Key Management Specialist; supervised six personnel in the Communications Center of a specialized Naval Command providing consolidated base operations support, facilities and real estate management at 10 bases

Provided expert guidance to subordinates in database administration, web applications, message processing and network security to provide reliable support to 2000 end users in Navy Region Southwest

Maintained the second most active EKMS account in the Navy consisting of 22,000+ cryptographic items valued at over $800 million

Setup, configuration and operation of the Regional Operations Center Broadband Global Area Network Satellite Terminal ultimately used on a Navy wide scale in counter piracy operations

Coordinated with deploying units to ensure proper training on the C5F Anti-Piracy INMARSAT system

Managed 230 public and extranet websites, troubleshooting FTP and website errors

Tracked vulnerabilities of 560+ legacy machines ensured proper reporting by technicians and delivered reliable SIPRNET connectivity throughout the San Diego metro area.

United States Navy (USS CLEVELAND LPD-7) San Diego, CA

Information System Technician

04/2003 - 04/2006

Supervised 16 communicators radio division of an Austin Class Amphibious Transport Dock supporting over 800 Marines and crew

Maintained secure and non-secure communications during Operations Enduring and Iraqi Freedom

As maintenance and material management (3M) work center supervisor conducted training to personnel in spot check, equipment validation, tag out and maintenance procedures

Managed and coordinated the setup of over 100 video teleconference for entire battle group

Managed a EKMS account with over 250 line items providing COMSEC training and safety procedures to local elements and Junior Officers.

United States Navy (VAW-120) Norfolk, VA

Information System Technician

02/2000 - 04/2003

Administered and maintained information systems networks, laptops and computer systems for a squadron of E-2C Hawkeye and C-2A Greyhound aircraft used to train pilots, Naval flight officers and enlisted Aircrew

Administered a Local Area Network for over 600 users, 300 workstations and 10 laptops

Applied Information Assurance Vulnerability Assessment patches to network keeping squadron network safe from vulnerabilities

Supervised and tracked all computers and peripherals.

Education and Training

ECPI University

Associates of Science in Computer and Information Science

Coastline Community College Fountain Valley, CA

Associate of Arts

Class A CDL License from Shipper's Choice

Tanker Endorsement

Hazmat Endorsement

KITCO: ETA, International - Certified Fiber Optic Technician FOT-R256979, March 2026

KITCO: ETA, International - Certified Fiber Optic Installer FOI-R25, March 2026

Microsoft Exchange Server Concepts and Administration Microsoft Exchange Server Design and Implementation Navy Expeditionary Telecommunication Command and Control System (NETC-2)

Navy NEC 2379 (Transmission System Technician)

Navy NEC 2720 (Global Command and Control System Administrator)

Additional Information

TWIC Card

Security Clearance: Maintains Secret Clearance

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