Caleb Smith
**** * ***** **, *******, MI ***** 931-***-**** ***********@*****.***
CERTIFICATIONS
o CompTIA Certifications - Candidate ID:
o Network + (In process)
o A+ COMP001021484193
o IT Fundamentals
o Security + (In process)
o Microsoft Technology Associate Certifications
o Networking Fundamentals(98-366)
o Windows Operating System Fundamentals
o Cisco Certificates
o Introduction to Cybersecurity
o Cybersecurity Essentials
o Networking Essentials
Dell Certifications
● Dell DSP Foundations 2022
SKILLS
o ACT WorkKeys Career Readiness - Gold
o Certified Cable Installer
o Computer and Peripheral Service Technician
o Have experience in switchboard/phone customer support o Excel in verbal and written communication and applying it to customer issues o Solid understanding of the Cisco IOS and its uses on Cisco 1841 Routers and Catalyst 3560 and 2950 Switches; Proficient in SOHO router/switch setup/configuration
o Capable of troubleshooting common network problems o Capable of assembly and maintenance of computing devices/desktops and use of software to troubleshoot/fix common issues
o Proficient in setup and configuration of Mac OS X, and Windows Vista, 7, 8, 8.1, and 10 o 2 years of helpdesk experience.
o Active directory
Telecommunications
EDUCATION
● Michigan Career and Technical Institute, Plainwell, MI o Information Technology
● Western High School, Parma, MI
o High School Diploma
● Jackson Area Career Center, Jackson, MI
o STEM Curriculum
WORK EXPERIENCE
Unisys
Field service tech 10/31/22 - 7/17/23
Great Lakes Window Cleaning.
Window Cleaning 9/12/22 - 10/4/22
● Peckham Inc.
o IT Technician T1 6/15/2020 - 8/23/22.
MCTI Information Technology Service Center, Plainwell, MI o Internship – Technician 09/2019 – 2/24/2020
● Michigan Automotive Compressor Incorporated(MACI) o General Laborer 6/3/2018 - 11/9/2018
Caleb Smith
4031 W Jolly Rd, Lansing, MI 48911 931-***-**** ***********@*****.*** REFERENCES
Al Jackson, Instructor
Michigan Career and Technical Institute
11611 W. Pine Lake Road
Plainwell, MI 49080
*********@********.***
*********@*****.***
Steven Wellers, Financial, Computer Tech Teacher
Western High School
400 S. Dearing Rd.
Parma, MI 49283
******.******@***********.***
Julie Harrell, MRS Counselor
301 E. Louis Glick Highway
Jackson, MI 49203
********@********.***
Kelly Powers, Resource Room, Teacher
Western High School
400 S. Dearing Rd.
Parma, MI 49283
*****.******@***********.***
Annie Revilla, VSS
Peckham Inc.
3510 Capitol City Blvd, Lansing, MI, 48906, 616-***-**** ********@*******.***
Heidi Hoort, IT Supervisor
Peckham Inc.
3510 Capitol City Blvd, Lansing, MI, 48906, 616-***-**** ******@*******.***