MARIO ALBERTO MARTINEZ-ZAMORA

**** ** ***** ** *** 5. NORTH MIAMI, FL 33181

312-***-**** adzsg3@r.postjobfree.com

RESTAURANT SERVER

Dedicated Restaurant Server with more than 16 years of Food and Beverage Service experience. Vast knowledge on American and Mexican Food, Wine and spirits, Tequila and Mezcal. Demonstrated expertise in establishing immediate rapport with customers with proven ability to read a table and up-sell and make recommendations on entrees, cocktails, beer and wines. Detail oriented with strong work ethic, problem-solving, communication, interpersonal, teamwork and team building skills. Working knowledge of computer programs for order input. BASSET-certified, by The Illinois Liquor Control Commission, FL.TIPS-certified, FL. Safe Staff–certified. 2022 Alcohol ServSafe certified. Fluent in English and Spanish. Energetic, honest, and dependable with a high level of personal integrity. PROFESSIONAL EXPERIENCE

KALUZ RESTAURANT. UPSCALE AMERICAN. University Dr, Plantation, Florida. April 2023 to present.

Server-Lunch and Dinner Service.

• Fine dinning service.

ANDY’S LIVE FIRE GRILL AND BAR. CASUAL AMERICAN. US-1. Fort Lauderdale, Florida. Sep 2022 to April 2023.

Server-Lunch and Dinner Service.

• Casual environment.

CUBA LIBRE REST. AND RUM BAR. UPSCALE CASUAL. Las Olas Blvd. Fort Lauderdale, Florida. May 2021 to August 2022.

Server-Dinner Service.

• Completed an extensive 6 day training, focused on traditional Cuban food, cocktails and culture.

• Welcomed guests in a genuine hospitable fashion and followed steps of service to assure they enjoyed a memorable experience in a festive environment.

• Highlighted dishes prepared in the wood fire Latin Grill and cocktails prepared with fresh pressed-in house sugarcane juice.

COOPER’S HAWK WINERY AND RESTAURANT. UPSCALE CASUAL AMERICAN. Dania Beach, Florida. January 2020 to April 2021.

Server-Lunch and Dinner Service.

• Prior Grand opening completed extensive wine-focused 8 day in-site training.

• Greeted and welcomed all guests in the first 40 seconds regardless of server sections, talking about the winery-restaurant concept of the house, the Napa style tasting room and the retail gift shop located in every C’sH restaurant and arranged for beverages order by suggesting specific drinks or wines in a timely manner.

CITYWORKS. CASUAL AMERICAN POUR HOUSE. Doral, Florida. March 2017 to April 2018. Server-Brunch, Lunch and Dinner Service.

• Member of the opening team in March 2017.

• First FOH member to be named EMPLOYEE OF THE MONTH. April, 2017.

• Presented the opportunity to become a CORPORATE TRAINER by Bottleneck Corp. (CHICAGO, ILL). July, 2017.

• Participated as a CORPORATE TRAINER during the opening of CITYWORKS. FRISCO, TX. August 2017.

• Completed a craft-beer focused 8 day Server Training successfully.

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XOCO BISTRO, MEXICAN. FROM CELEBRITY CHEF RICK BAYLESS. Chicago, Illinois. Jul. 2014 to Dec. 2015

Server-Brunch, Lunch and Dinner Service.

• Prior to opening, completed one month comprehensive in-depth training on Mexican food, culture, geography, and history to provide solid base and better understanding of each dish offered on menu.

• Ongoing participation in weekly staff enrichment and continuing education covering Steps of service, the art of fine Mexican cuisine as well as the subtleties of local craft beer and Mexican beer, Tequila, Mezcal and Wine service.

ZAPATISTA MEXICAN CANTINA. CASUAL MEXICAN. SOUTH LOOP. Chicago, Illinois. May 2013 to Jun. 2014.

Server-Lunch and Dinner Service.

• Popular South Loop spot for offering great Mexican food, table side made guacamole and crafted margaritas.

THE PLAZA @ PARK GRILL. MILLENIUM PARK. Chicago, Illinois. May 2013 to September 2013 (Seasonal Patio).

Server-Lunch Service.

• Worked on private party service team (BEO) on site. REVOLUCION. MEXICAN STEAK HOUSE. LAKEVIEW. Chicago, Illinois. October 2012 to April 2013.

Server-Dinner Service.

• Steakhouse with a Mexican fair. Fine dinning.

ZAPATISTA MEXICAN CANTINA. SOUTH LOOP. Chicago, Illinois, April 2007–June 2012. Server-Lunch and Dinner Service

LAS PALMAS, MEXICAN LOUNGE AND RESTAURANT. UPSCALE. Chicago, Illinois February 2006-March 2007.

Server-Lunch and Dinner Service

• Great Mexican spot in the heart or vibrant Wicker Park.

• Traditional, authentic Mexican food with an extensive list of refreshing margaritas. EDUCATION

HIGH SCHOOL DIPLOMA/COLLEGE PREPARATION

Ricardo Flores Magon, Xalapa, VeraCruz, Mexico

SUPERIOR INSTITUTE OF MEDICAL SCIENCES.

Santa Clara, Villa Clara, CUBA.

LANGUAGE ENRICHMENT

Truman College, Chicago, Illinois