RAKESH KOTTURI

Project Manager Scrum Master

adzsft@r.postjobfree.com 408-***-**** Rakesh Kotturi Dublin, CA.

PROFILE

Experienced Ingenious and solution focused with 15+ years’ experience in IT and operations, a decisive leader with proven success in establishing and cultivating relationships to build team focus and flexibility. Excellent communicator and innovative problem solver with strong strategic development and organizational capabilities.

Education

Masters In information system Security

Certification

Certified Scrum Master

Key Skills

Project Management, Agile Methodologies (Scrum, Kanban), Team Leadership, Stakeholder Communication, Budget Management, Risk Mitigation, Vendor Management, Jira, Communication Skills

Work Experience

Synergie Tech Solutions – Dublin, California. Jan 2018 - current.

Project Manager DevSecOps -A&E networks

Led cross-functional teams and served as a Scrum Master, ensuring the successful implementation of Agile methodologies. Implemented NIST cybersecurity guidelines to enhance security posture.

Collaborated closely with product leadership and client/product owners to shape product vision and strategy with a focus on iterative and outcome-driven approaches. Utilized OSINT techniques to gather valuable intelligence.

Managed a diverse portfolio of both tactical assignments and strategic initiatives, meeting delivery requirements effectively. Implemented RMF (Risk Management Framework) processes to assess and mitigate risks.

Proficiently decomposed complex problems facilitated consensus-building and set the direction for product development and deployment.

Expertly conducted Agile ceremonies, including backlog grooming, sprint planning, and team retrospectives, fostering iterative product design and delivery.

Effectively communicated complex technical business issues to diverse audiences, ensuring clear understanding and alignment with NIST standards.

Diligently created and maintained critical documentation, including product briefs, product outlines, release plans, and presentations to support deliverables' delivery and evolution.

Devoted to coaching and mentoring junior team members, providing actionable feedback to foster individual growth within the product discipline.

Proactively identified and communicated risks to leadership, offering recommendations to mitigate identified risks.

Bank of America Continuum Solutions – Hyderabad, India, May-2008 to August-2015

Program Manager

Monitored and managed complex projects, including those related to GLBA, HIPAA, SOX, and RMF (Risk Management Framework) compliance, ensuring alignment with regulatory requirements.

Implemented RMF (Risk Management Framework) processes to assess and mitigate risks, enhancing security and compliance.

Addressed technical, financial, and operational concerns by fostering collaboration among team members and directors.

Orchestrated smooth and efficient program development, collaborating cross-functionally across departments.

Created and presented data using MS Excel spreadsheets and other MS Office tools to inform decision-making.

Developed tools and benchmarks to enhance team performance and monitored production effectively.

Strategically balanced technology and business needs, aligning operations with regulatory compliance standards.

Actively participated in LEAN and Six Sigma events, identifying processes for applying LEAN concepts and ensuring compliance.

Defined classification levels for privacy information and intellectual property, enhancing data security.

Tracked and reported program results, facilitating change management activities.

Demonstrated effective problem and conflict management skills, minimizing negative team dynamics.

Played a key role in business case development, defining process scope and cost, and preparing artifacts like SIPOC, RSA, and BCP to ensure compliance with regulatory standards.

Business case Development defining the scope of the process and cost of the company and preparing artifacts like SIPOC, RSA, BCP.

Dell International Service - Hyderabad, India, April-2007 to May-2008

Customer service Manager,

Established and monitored customer service standards by employing recognized and comprehensive benchmarks.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Investigated and resolved customer inquiries and complaints quickly.

Recommended products to customers, thoroughly explaining details.

Exhibited high energy and professionalism when dealing with clients and staff.

Met customer call guidelines for service levels, handling time and productivity.

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