Liliang Yene Li
346-***-****) Y ********@*******.*** Houston, TEXAS, 77380
EDUCATION
Bachelor of Business in AccounƟng B.B.A & Management and Leadership Minor Dec 2024 expected date of GraduaƟon University of Houston Houston, Texas RELEVANT COURSEWORK
ACCT2301 Prin of Managerial AccounƟng ACCT3366 Financial ReporƟng Framework ACCT2302 Prin of Financial AccounƟng ACCT3377 Cost AccounƟng MANA3335 Org Behavior and Mgmt
OBJECTIVE
EnthusiasƟc, adaptable, and comfortable being in challenging roles where quick learning abiliƟes are leveraged and conƟnuous growth is passionate. CommiƩed to contribuƟng to the organizaƟon's success by embracing diverse tasks and acquiring new skills while delivering excepƟonal results. Aspire to apply mulƟlingual skills to streamline financial reporƟng processes in a global business environment, ensuring compliance with diverse regulatory standards and enabling accurate and transparent reporƟng.
EXPERIENCE
Customer RepresentaƟve & License Agent – since Sep 2019 Allrisc Insurance Agency Houston Texas
• CommunicaƟng in mulƟple languages maximizes understanding and assistance in diverse customer bases.
• Building and maintaining solid client relaƟonships for repeat business and referrals.
• Organizing and tracking policy details, renewals, and client informaƟon efficiently in Excel spreadsheets
• Staying current with industry trends, insurance products, and underwriƟng guidelines.
• Using Excel to analyze disƟnct company guidelines and requirements, idenƟfying the opƟmal match among available opƟons to best meet the specific needs of customers. Customer RepresentaƟve Jan to Sep 2019
State Farm Houston TX
• Proficient with insurance soŌware and systems to deliver accurate policy management.
• Collaborated with colleagues across various departments to ensure seamless customer experiences, contribuƟng to a cohesive team environment.
• Solved and clarified customer quesƟons in policy disputes, coverage, and claim issues.
• Accurate record keeping of customer interacƟons, policy changes, and claims progress.
• Worked closely with underwriters and claims adjusters to expedite processes. Inventory Management April 2018 to Jan 2019
Fortune 1 Foods Houston Texas
• Regularly verifying physical stock against recorded data to idenƟfy discrepancies and ensure accuracy.
• UƟlized Excel's pivot tables or chart to visualize the inventory trends, and the opƟmizaƟon of stock levels.
• Minimized inventory by receiving goods from suppliers as needed, reducing storage costs and waste.
• Categorized items based on their importance enabled prioriƟzed allocaƟon of resources and aƩenƟon to high value items.
• OpƟmized processes result in reduced waste, improved resource uƟlizaƟon, and increased producƟvity. Language SoŌware Skills
English Fluent
Spanish Proficient
Cantonese NaƟve
Mandarin NaƟve
Excel
PowerPoint
Word