CONTRINA MAXWELL

**** ****** ***** ******* **, **778 · 352-***-****

Email adzscl@r.postjobfree.com

CAREER OBJECTIVES:

Seeking employment that allows me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.

PROFESSIONAL SUMMARY

● Seasoned Mental Health Tech (MHT) with more than 25 years of experience in a fast-paced stressful environment with mental health, substance abuse, special needs clients with disabilities and elderly clients. While using CNA training under my HHA. I’m Excellent with people and with my second language, I can communicate using American Sign Language. I have an exceptional track record of achieving successful results in stressful situations and problem solving, learning those powerful tools as a customer service representative. I am able to take lead, when leadership is needed. I am a huge team player and have a willing spirit to learn new tools that are effective.

PROFESSIONAL SUMMARY

DECEMBER 2017 – PRESENT

DIVINE EXPECTATIONS, DIRECT SUPPORT PROFESSIONAL

• Assist in Daily living activities with elderly, special needs and clients with disabilities with

(bathing, Preparing Meals, shopping, Motor Skills)

• Assisted in keeping a daily log of any issues and submitting a summary DECEMBER 2019- PRESENT

THE RECOVERY VILLAGE, DRUG REHAB

• Assisting in patient assessment, monitoring, and documenting care, escorting patients and identifying the personal patients needs SEPTEMBER 2016-August 2020

LAKE COUNTY SCHOOL BOARD, SIGN LANGUAGE INTERPRETER

• Interpreting for deaf or hard of hearing students in a classroom setting FEBRUARY 2004-2016

NATIONAL DEAF ACADEMY: MENTAL HEALTH TECHNICIAN

• Assist Children and Adults with disabilities on a daily basis

• Signing and interpreting on and off the job

• Trained to work with adults and children with mental behavior and substance abuse

FIRST USA BANK, CUSTOMER SERVICE REPRESENTATIVE (1998-2001)

• Handling difficult calls and customer complaints

• Resolving Credit cards issues

• Handled up to 100-120 calls per day

EDUCATION

MAY 1997 HIGH SCHOOL

MT. DORA HIGH SCHOOL, HIGH SCHOOL DIPLOMA

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