HRISHIKESH RAIPET

CARMEL, IN-***** ● 408-***-**** ● adzscg@r.postjobfree.com

Summary

Detail-oriented Software QA Engineer with 11 months of experience in web and mobile product testing. A seasoned Business Analyst with 5+ years of experience in eliciting business needs and driving solutions for complex problems. Proficient in a wide range of technical tools and methodologies, including Jira, automation tools like Selenium, and API testing. Committed to delivering quality results and continuously learning about new technologies.

SKILLS

Platforms: Windows 7/8/10, macOS, Linux, iOS, Android OS

Testing tools: Chrome DevTools, Browser Stack, Xcode, Android Studio, ADB

Bug tracking: Jira, TestRail

API testing: REST API, Postman, Charles Proxy

Database: MySQL, Microsoft Power BI, Oracle and Teradata

Programming skills: Java

Automation tools: Selenium

Business Analyst Skills: Requirement gathering, Regression analysis, SWOT analysis

WORK EXPERIENCE

August 2022 to Present FISERV Parsippany, NJ

Role: Software Quality Assurance Tester

Responsibilities:

Fiserv, Inc. is a global provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers.

Enterprise Solutions has a Single Product-The Dovetail Payments Platforms- which is focused on the payments business of our clients. It’s a single global payments system- capable of receiving/sending payment instruction that supports Real-Time Gross Settlement, Automated Clearing House payments and Instant payments.

Working on Dovetail Payments Platform on various product enhancement requirements from the clients.

Review requirements, prepare Test Strategy, prepare test cases, execute and log the results.

Participated in requirements review, test strategy review meetings, scrum stand up meetings.

Interacted with Developers, Project Managers and BA’s.

Used BRD/FRD's to produce all test cases.

Processed payment message files in Unix server for various gateways and verified in UI.

Used ALM HP Quality center for QA/UAT exception/defect tracking and testing/running test cases.

Wrote test plans, test cases, conducts Systems Integration Testing (SIT) and User Acceptance Testing (UAT).

Built Jenkins Sandbox with parameters for test environments.

Tested webservices using SoapUI tool.

October2020 to April 2022 State of Indiana (FSSA, DFR) Indianapolis, IN

Role: Business Analyst

Collecting and analyzing data for potential business expansion

Identifying specific business opportunities

Influencing stakeholders to support business projects.

Leading projects and coordinating with other teams to produce better business outcomes.

Testing business processes and recommending improvements.

Excellent written and verbal communication skills

Great analytical, critical thinking and problem-solving abilities

Superior presentation and negotiation skills

Proven management and organizational skills

Strong adaptability and capacity to work in fast-paced environments.

In-depth understanding of organizational data flow and its use in management decision-making

Monitored development work and test results and coordinated with Development team, Testing Team for timely completion of projects.

Owned the weekly Burn down charts, agile wall updates, Tracking Planck cards (a communication protocol between the onsite-offshore agile team members)

Liaise across teams- development, project management, business managers and vendors to identify and resolve issues to deliver projects on time in a Microsoft .net/SQL environment.

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February 2017 to September2020 Stericyle Inc Indianapolis, IN

Role: Business Analyst

Identified needed business improvements and determined appropriate systems required to implement solutions.

Educated stakeholders on data protection tactics to reduce breaches.

Improved systems with the addition of new features and infrastructure

Presented business leaders with ROI estimations to drive project planning.

Assessed business requirements to create focus solutions.

Gathered, reviewed, and reported on findings.

Developed diagrams to describe and lay out logical operational steps.

Installed system updates to address vulnerabilities.

Tracked feedback at all levels and researched resolutions for common concerns.

Trained business personnel in the use of systems

Collected, defined, and analyzed business requirements.

October 2013 - January 2017 Xerox

Indianapolis, IN

Role: Product Analyst

Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies.

Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.

Involved in preparing the UAT Test data and conducted the UAT result review sessions to get the sign-off from the end users.

Responsible for management of day-to-day activities associated with user acceptance testing on large projects.

Responsible to understand the test plan of the QA partners assigned to large projects and provide guidance if any gaps are observed.

Adhere to standard UAT processes and adopt all UAT artifacts as required.

Experienced with facility and quality control knowledge – security, shredding and other physical processes, and quality control/QA program guidance.

Define, gather and create business requirements documents (BRD), Functional Specifications Documents (FSD) and Use Case Specifications

Resource estimation based on scope, securing resources and providing work direction.

Create UAT Strategy and Test Plan document and conduct walk thru.

Ensures training/education for test analysts of any tools required/used in support of UAT.

Coordinate test planning and test activities

Communicate defects and ensure defect management process.

Communicates overall UAT status and application readiness to management.

Involved in project's end to end testing and in Release management meetings to move the requirements in to production.

Worked in Agile development environment with frequently changing requirements and features set.

Prepared the Requirement Traceability matrix for both business and technical requirements.

Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation

Responsible for preparing the Test Strategy document, Test matrix, Test Scenarios, Test cases for User Acceptance Testing

Interfaced with cross-functional team of business analysts, developers, and technical support professionals to determine comprehensive list of requirement specifications for new applications.

EDUCATION

Bachelors Degree in commerce

Osmania University, Hyderabad, India

Master’s Degree in Administration and Accounting.

Anderson University, Anderson, Indiana.

Software Quality Assurance Training

Careerist.com

ISTQB Certified Tester Certification (Foundation Level)

ISTQB.

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