Customer Service Class A

Joyce Jernigan

**** *. ******** ****** ******* Illinois 60624

Contact: 630-***-**** Email: ***************.**@*****.***

EDUCATION

Triton College, River Grove, IL June 2010

Associates Degree

Proviso West, Hillside, IL May 2008

High School Diploma

SKILLS & ACCOMPLISHMENTS

CDL Class A Driver

Software: Microsoft Office Word, PowerPoint & Excel and Salesforce Computer System

Customer Service Choice Award Consecutively

EXPERIENCE

Sureway

Transportation Services Oct 2010-Feb 2017

Maintain interaction with all clients, client's family, staff and visitors

Maintain emergency information book and add new client fact sheet, as needed

Check route information for any changes and/or cancellations on a daily basis

Work requires sitting, driving, climbing, working in a bent position and carrying materials up to 75 pounds

Drivers and personnel assisting with loading/unloading shall exercise care at all times to avoid damage to vehicles and items being transported

Working within various time constraints to meet critical business needs

Keeps accurate records of daily events in the designated log books

Coordinates with others to act on passions and customizing our owners and guests stay and communicates those at weekly Staff Meeting

Ensuring compliance with the industry regulations and requirements

References Available Upon Request

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