Brenda Stovall-Alspach

adzs97@r.postjobfree.com 214-***-****

Summary

Dedicated results-oriented retail professional with over 20+ years of success in the areas of Operations, Merchandising and Business Development. Analytical, innovative Manager with strong business acumen dedicated to leading teams and exceeding operational targets. Experience

Assistant Manager

Sam's Club

Sep 2007 - Jul 2021 (13 years 11 months)

● Directly Managed daily operations in a store exceeding 80 million dollars in sales

● Created merchandise displays to drive sales and maximize department exposure

● Successfully created efficient employee schedules to ensure customer service levels were met

● Mentored a team of 10+ supervisors and 150 employees leading to at least 12 internal promotions

● Created and executed market specific marketing plans to gain market share

● Directly managed P&L metrics to ensure goal were exceeded Civil Recovery & Restitution Manager

Walmart

Apr 2004 - Sep 2007 (3 years 6 months)

● Supervised 90+ employees in the Recovery Operations Department

● Reviewed civil recovery reports for accuracy and compliance

● Managed a call team that collected restitution from defendants

● Regularly reviewed laws to ensure the company policies were aligned Supervisor

Sam's Club

Oct 1986 - Apr 1998 (11 years 7 months)

● Worked in all areas during the set up of a new store

● Provided support for the marketing department and participated in direct marketing initiatives

● Directly supervised check out employees setting expectations for customer service

● Trained instructors and supervisors in techniques and skills for training and dealing with employees Education

Midwestern State University

Associate's degree, Business

1985 - 1987

Brenda Stovall-Alspach - page 1

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