DeMarcus Johnson, SAP

Dallas, TX ***** Mobile 214-***-****

adzs68@r.postjobfree.com

Experienced SAP Professional

Think outside the box professional, with the keen ability to analyze complex situations while maintaining a calm disposition in high stress situations.

Highly Efficient, with demonstrated ability for organization, attention to detail, adherence to deadlines, and perform in an ethical manner.

Articulate, with exceptional interpersonal, written, verbal and presentation skills.

Self-Directed and Flexible, with success in adapting to change and performing confidently.

Strong experience in designing, planning, organizing, and implementing projects and tasks in a timely and cost-effective manner.

Professional Skills

Effective Communication

Interpersonal Relationships

Adaptability / Flexibility

Management / Supervisory

Ownership / Responsibility

Organizational Change Management

SAP S/4 Hana

Enable Now

Social Perception

Time Management / Organization

Needs Analysis / Gap Analysis

Corporate Training

Project Management Methodologies

Release Management / Change Management

HPALM

uPerform

Judgment / Decision Making

Develop Testing Scripts

Develop Training Material

Master Data Staging

Problem Solving / Researching

Develop Course Content

JIRA

BRF+

Key Projects

Boeing Aerospace and Defense Project Development: Lead Consultant – 18 Month initiative (two months in Beijing) that benchmarked current processes and policies within Organizational Change Management. Recommendations: Recommended the need to streamline training within an isolated environment in order to support various work-streams. Results: Recommendations were implemented as they were considered effective and impactful solutions that assisted with creating efficiency and effectiveness to support over 5000 end-users. Role: Consultant

Southern Cal Edison Industry Standard Gap Analysis: Lead Consultant – 21 Month initiative that benchmarked current processes and policies within Organizational Change Management. Recommendations: Recommended a more robust solution for staging activities throughout the Enterprise. Results: Recommendations were implemented as they were considered effective impactful solutions to assist with creating efficiency and effectiveness within Organizational Change Management. As a result, improvements in environment stability and End-to-End testing were noticed immediately. Role: Consultant

Professional Work Experience

BOSTON BEER – BOSTON, MA

Extended Warehouse Management Trainer, 01/2023 – 05/2023

Delivered end-user training within EWM for various work-streams

Created/Edit step-by-step simulations of various transactions within EWM

Staged end-user trainer data within the training environment

Transition to Hypercare / Triage team to ensure the end-user was successful with execution of daily job duties

Technology used – EWM, SAP ECC, JIRA, Enable Now

DOMINION ENERGY — DALLAS, TX (REMOTE)

Finance & Contract Accounting Tester, 12/2021 – 05/2022

Developed test scripts for various work-stream

Facilitated resolution meetings with functional team to resolved defects

Facilitated meetings with functional team to track statuses of execution of testing scripts

Developed Functional Unit Testing documents

Ensure the stability and integrity of code and infrastructure changes promoted through environments

Executed Functional Unit test scripts and end-to-end test scenarios

Technology used – SAP ECC, CRM, HPALM, BRF+

EVERSOURCE — DALLAS, TX (REMOTE)

FICA Instructional Designer / Master Data Creator 10/2021 – 05/2022

Created data within the training environment for various work-streams for IS-U.

Trained end-users to complete step-by-step walk-thru various transactions successfully.

Created step-by-step documents of completing various transactions.

Facilitated meetings with functional team to resolve gaps within the training documentation.

Ensure the stability and integrity of the training environment through smoke testing and functionality of transactions

Transition to Hypercare / Triage team to ensure the end-user was successful with execution of daily job duties

Technology used – SAP S/4 Hana, C4C, JIRA, BRF+

CENTERAL HUDSON — DALLAS, TX (REMOTE)

FICA Instructional Designer / Master Data Creator, 03/2021 – 08/2021

Trained end-users to complete step-by-step walk-thru various transactions successfully

Created data within the training environment for various work-streams for IS-U

Ensured the stability and integrity of the training environment through smoke testing and functionality of transactions

Facilitated meetings with functional team to resolve gaps within the training documentation

Trained supervisors on supervisory transactions within Finance and Contract Accounting

Developed instructional materials to coincide with business process needs to include training strategy and detailed exercise guides

Technology used – S/4 Hana, C4C, JIRA, BRF+

KANTOOR — DALLAS, TX (REMOTE)

FICO Instructional Designer, 01/2021 – 03/2021

Developed instructional materials to coincide with business process needs to include training strategy, detailed curriculum, and exercise guides within FICO workstream

Led train-the-trainer to complete step-by-step walk-thru various transactions successfully

Created step-by-step simulations of various transactions

Facilitated meetings with functional team to resolve gaps within the training material

Trained supervisors on supervisory transactions within Finance and Controlling

Created step-by-step simulations for Finance and Controlling

Technology used – SAP ECC, uPerform

SOUTHERN CALIFORNIA EDISON — IRWINDALE, CA

FICA Consultant / Usage and Billing Functional, 06/2018 – 10/2020

Developed instructional materials to coincide with business process needs to include training strategy, detailed curriculum, and exercise guides

Facilitated meetings with functional team to resolve gaps within the training documentation

Created data for various work-stream within the testing environment

Created and edited step-by-step simulations of various transactions

Developed Functional Unit Test documentation for various transactions

Executed Rate testing of various scenarios

Executed Usage testing of various scenarios

Created End-to-End testing of various scenarios

Facilitated status meetings regarding defects with technical team

Facilitated meetings with functional team to resolve gaps with test scenarios

Technology used – S/4 Hana, C4C, HPALM, Enable Now

BOEING — SEATTLE, WA

Jr Project Manager / FICO Instructional Designer / Lead Master Data Creator, 09/2016 – 04/2018

Created level three requirements within SolMan

Facilitated onboarding process for new employees/contractors

Facilitated weekly forecasting meetings with all executives and work-steam leads

Facilitated weekly status meetings with work-stream leads

Led the effort of meeting project’s SLAs

Created and edited step-by-step simulations for various work-streams for SD

Created data for various work-stream within the training environment

Ensure the stability and integrity of the training environment through smoke testing and functionality of transactions

Transition to Hypercare / Triage team to ensure the end-user was successful with execution of daily job duties

Facilitated meetings with Basis team to resolve gaps within the training environment

Technology used – SolMan, SAP ECC, CRM, HPALM, uPerform

WASHINGTON GAS AND LIGHTS — SPRINGFIELD, VA

FICA Instructional Designer, 05/2016 – 09/2016

Created and edited step-by-step simulations for various work-streams for IS-U

Developed instructional materials to coincide with business process needs to include training strategy, detailed curriculum, and exercise guides

Facilitated meetings with functional team to resolve gaps within the training material

Trained senior managers and executives on supervisory transactions

Created data for various work-streams within the training environment

Facilitated meetings with Basis team to resolve gaps within the training environment

Led train-the-trainer to complete step-by-step walk-thru various transactions successfully

Ensure the stability and integrity of the training environment through smoke testing and functionality of transactions

Technology used – SAP ECC, CRM, HPALM, uPerform

NATIONAL FUEL & GAS — BUFFALO, NY

FICA Instructional Designer, 03/2015 – 05/2016

Developed instructional materials to coincide with business process needs to include training strategy, detailed curriculum, and exercise guides

Facilitated meetings with functional team to resolve gaps within the training material

Created and edited step-by-step simulations for various work-streams

Trained senior managers and executives on supervisory transactions

Created data for various work-streams within the training environment

Facilitated meetings with Basis team to resolve gaps within the training environment

Transition to Hypercare / Triage team to ensure the end-user was successful with execution of daily job duties

Facilitated the effort to map roles to transaction codes

Facilitated the effort to map roles to training courses

Facilitated meetings to gather change impacts from legacy system to SAP

Technology used – SAP ECC, CRM, HPALM, uPerform

DIRECT ENERGY — HOUSTON, TX

FICA Instructional Designer, 11/2013 – 12/2014

Developed instructional materials to coincide with business process needs to include training strategy, detailed curriculum, and exercise guides

Utilized instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs

Trained senior managers and executives on supervisory transactions

Created data for various work-stream within the training environment

Facilitated meetings with Basis team to resolve gaps within the training environment

Created and edited step-by-step simulations for various work-streams

Transition to Hypercare / Triage team to ensure the end-user was successful with execution of daily job duties

Technology used – SAP ECC, CRM, HPALM

Certifications & Other

Industry Certifications Organization Change Management (OCM)

Technical Skills – HPALM, JIRA, SAP, Microsoft Office, uPerform, Enable Now, Windows 10, Finance & Contract Accounting (FICA), Cloud 4 Customers (C4C), Usage & Billing, Customer Relationship Management, Finance & Controlling (FICO)

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