Jeff Polen

Decatur, IL, US adzs2n@r.postjobfree.com 618-***-**** in/jeffpolen

SUMMARY

Experienced General Manager / Active Partner with 39 years of experience in the car direct sales industry. Proven track record of developing and implementing successful business strategies to achieve company growth. Expertise in overseeing sales, operations, and finance. Applying for the position of General Manager, GSM, Finance, or UCM to further expand my abilities to use in this dealership.

EXPERIENCE

General Manager / Active Partner. Ola's Car Direct Sales Clinton, IL September 2021 - Present

• Acquired all Automobiles for the store for retail & wholesale through all online auction platforms.

• Retailed cars utilizing 24 years' experience.

• Wholesaled cars (12 years' experience) with an average profit of $914 per car. Valuations of purchases, and trade ins done professionally calculated with extensive experience.

• F&I; pulled credit reports, acquired all stips, pre-approved clients with banks, credit unions or Credit acceptance. Sold all ancillary products, gap, warranties, rust proofing, etc.

• Service writer task performed with 8 techs, and 3 body shops. Ready to retail times as low as 4 days.

• Generated increased retail sales by 28%, increase wholesale sales by 90%, and boosted acquisition profitability rate by 19% through leveraging Vauto, Dealer Center, and other resources to evaluate trade-ins, desk deals, acquire stipulations, and provide pre-approvals. General Manager Polens Buybid Auto Exchange Clinton, IL January 2012 - August 2021

• First online only auction system, in business since 2010.

• Managed a staff of 12 employees, including 5 full time employees and 7 part time employees by hiring, training, and delegating all operational duties, resulting in a 30% increase in sales and 2 new locations opening in 2023.

• Helped register and manage 2700 clients.

• Increased revenue of the auction by 25%, grew the client base by 30%, and expanded market share in the industry by 15%. Real Estate Professional / Active Partner JSP Properties Springfield, IL January 2003 - December 2011

• Performed all General Manager duties as needed.

• Lined up a $10,000,000 line of credit to purchase 498 units of property in the next 8 years.

• Managed all properties utilizing a staff of 21, achieving a high customer satisfaction index score which resulted in a 97.7% payment history.

• Oversaw the real estate investment portfolio totaling approximately $21,800,000.00 in value and comprising of single-family homes, up to 16-unit apartment complexes.

• Presented properties to potential lease to own buyers or renters to address their budgeting concerns while completing the 20-year program so the client could purchase the property at the end of the term. This allowed customer with sub-par credit to attain home ownership. General Manager / Active Owner JSP Automotive Springfield, IL January 2001 - December 2011

• Performed all General Manager duties as needed.

• Trained 11 employees to increase the sales of 50 vehicles per month to 77 vehicles per month, while maintaining a Gross Profit of 2.5X per vehicle.

• Purchased to selling on all vehicles which resulted in, within 3 years 800 accounts being on the road paying average of 230 per month with a pay history of 93.5%, resulting in the highest % ROI in this industry at this time.

• Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.

• 1st to use "on time" devices hooked to cars which pro-actively warned clients of pending late payments which resulted in a much higher retention of payments.

• Analyzed financial statements and trends to manage cash flow for business decisions. President / Active GM JSP Finance Clinton, IL August 1997 - December 2002

• Performed all General Manager duties as needed, managing a staff of 12.

• Secured line of credit of $4,000,000.00 From The John Warner Bank, Clinton IL, utilizing all UCC contracts and remedies necessary to secure funding.

• Floorplanned funds to Automobile dealers on a per car basis.

• JSP Investments serviced 64 Clients loaning out approximately 2.4 Million dollars. EDUCATION

Computer Science Illinois State University Normal, IL 1986 SKILLS

Hard Skills: Process Improvements, Sales And Management Tracking, Management Team Building, Goal Setting, Daily To-Do Lists, MS Office, Google Suite, CRMs, Problem Anticipation With Quick, Resolving, Excellent B2C Skills, Hiring And Onboarding, Creative, Cost Reduction, Budget Control, Program Optimization, Supplier Monitoring And Negotiating, Financial Statement Review And Forecasting, Automobile Acquisitions, Automobile Retail, Valuations Of Trade-Ins And Purchases Of Automobiles, Service Writer Experience, Prepped Cars From Purchase To Sale, Great Follow-Up After Sales Soft Skills: Focus And Follow Through, Organizing Schedules For All Staff And Moral Building, Great Learning Curve In Computers, Exceptional Marketing Skills For Growth