Customer Service Representative

SURESH KUMAR KOIRALA

**** ******* *****, ** *****

703-***-**** ***************@*****.***

* ***** ** ******** ******* experience with Sunoco, 4 years working with VA-ABC and 1 & half years with Walmart. Highly enthusiastic customer service professional with 5 years of experience. Customer-focused Retail Sale Associate with a solid understanding of the dynamics of alcoholic beverages. Responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service representative motivated to maintain customer satisfaction and contribute to company success.

SUMMARY

WORK EXPERIENCES:

1. Sales Associate From June 2016 to May 2021.

VA-ABC (Department of Alcoholic Beverage Control)

2930 Chain Bridge Road

Oakton

VA-22124

2. Cashier From Nov. 2015 - June 2019.

Sunoco Gas Station

13300 Franklin Farm Rd

Herndon

VA-20171

3. Associate (Cap-1) From July 2019 to till date.

Walmart (Super Center)

24635 Dulles Landing Dr

Dulles

VA-20166

TRAINING

01E Security Officer

A Security Training Academy Inc.

7263 Maple Place

Annandale

VA-22003

DCJS License valid to 10/31/2022

EDUCATION

Bachelor of Business Studies- Tribhuvan University, Kathmandu, Nepal

Business Statistics

Accounting for Financial Analysis and Planning

Business English

Business Economics

Principle of Management

Cost and Management Accounting

Macroeconomics

Fundamentals of Marketing

Business Analysis

Foundation of Human Resource Management

TECHNICAL SKILL SET

Operating Systems:

Windows

MS-Suite:

MS- Excel, MS-Office, MS-Access, MS Outlook, MS Power-point.

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