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Customer Service Front Desk

Location:
Conyers, GA
Posted:
September 18, 2023

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Resume:

Destiny Tindall

Conyers, GA *****

************@*****.***

+1-770-***-****

Willing to relocate to: Lithonia, GA - Marietta, GA - Atlanta, GA Authorized to work in the US for any employer

Work Experience

Vendor Representative

EMS Management & Consultants - Atlanta, GA

May 2021 to Present

Running vendor performance monitoring meetings focused on contractual compliance and quality of delivery services

• Possess a strong working and sell non alcohol drinks Walmart online customer service

Walmart - Conyers, GA

January 2021 to May 2022

Resolves customer issues through multiple channels by responding to the tier 3 queries and escalated issues by providing subject matter expertise; advising associates on actions to be taken; monitoring junior agents' activities to determine if additional support is needed; researching issues and customer history to provide appropriate resolution; managing the inflow of complex contact issues for customers by ensuring investigation of issues and resolution options; recognizing trends in issues and contact types; communicating or escalating issues to contact center management training and quality team or appropriate teams; and partnering with key stakeholders as required to resolve issues. Publix bagger/cart/janitor

Publix - Conyers, GA

September 2019 to January 2021

bagger and cart person and floor cleaner and clean the store Loss Prevention Manager

Bealls Stores - Pensacola, FL

May 2018 to August 2019

monitor shrinkage or how much of a product is missing from inventory PCA/Caregiver

Broadview living assistance - Pensacola, FL

May 2018 to August 2018

provide personal care, meal assistance, transportation, medication Housekeeper Manager

Quality Inn and Suites - Conyers, GA

January 2016 to January 2017

train and supervise cleaning staff, prepare schedules and assign duties to staff, maintain the inventory of cleaning supplies, inspect rooms and common areas to make sure they are clean, meet the standards of the hotel Duties include dusting, sweep, vacuuming,cleaning restrooms, removing trash. Washing laundry

McDonalds Crew Member /Maintenance

McDonald's - Conyers, GA

May 2016 to December 2016

Cashier and Cleaning bathroom, lobby, park lot, and restocking Education

High school or equivalent in Marketing

Salem High School - Conyers, GA

Skills

• Front desk (Less than 1 year)

• Housekeeping (5 years)

• Facility Maintenance

• Apartment Maintenance

• Hotel Maintenance

• Stocking

• Janitorial

• Cleaning

• Customer Service (4 years)

• Laundry

• Customer support

• Loss Prevention

Assessments

Mechanical Skills: Monitoring — Completed

March 2019

Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.

Full results: Completed

Work Style: Reliability — Expert

September 2019

Tendency to be dependable and come to work

Full results: Expert

Work Style: Reliability — Expert

September 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Expert

Work motivation — Highly Proficient

May 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Cleaner fit — Proficient

May 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

5 years of experience

Janitorial, Houskeeping, Hospital, Front Desk, Housekeeping Supervisor, Cleaning



Contact this candidate