Deatrice Luke
Union city Ga 30291
********@*****.***
Reliable, result driven, proactive professional focused on increasing brand excellence and operational efficiency. This is achieved through supporting upper management and directing employees through leadership. Experience continuously improving and building value.
Skills
Ability to work, lift, stand, and adapt to a fast-paced environment
Delegation of associates and accountability for accuracy of work to balance shift and meet shift goals
Highest level of Professionalism and Outstanding Communication Skills
Training, development, support, and team building
Continuous Improvement
Planning, prioritization, and analytical thinking
Microsoft Office, Advanced Ability with Excel, PowerPoint, and Zoom
Customer experience, Safety, and Quality Driven
Experience
AMAZON 4/08/21 to present
CSG1 Moreland, Ga
Process Assistant– Help support daily management with departmental and production duties, labor tracking, workflow and production goals. Coaching, training, and assisting associates with productivity, quality and safety. Ensured optimal shift performance throughout tracking, reporting and feedback of associate performance. Responsible for 3 Reactive trucks ensuring that selected AA’s stow customer merchandise in a timely safe manner while achieving a percentage of total shift volume at a rate of 600 or higher.
STOW - Visually inspecting each item/product for damage before scanning into bins for customer
shopper.
Problem solver- Researching unsellable merchandise to make it sellable/stowable for customer shopper.
Stow Ambassador -responsible for training new AAs on Amazon policy, safety, and stow procedure.
Assistant Manager Wal-Mart 4/2018 – 2/2021
Riverdale, GA
Assist the store manager with specific tasks in a quick and timely manner as directed. Meet specific growth and sales goals as established by upper management. Assist and drive sales by ensuring the correct placement, pricing, and merchandise presentation. Provide supervision and task to hourly associates by delegation and follow up. Ensure compliance and Company policy for hourly associates.
Managed overnight process.
Education
Columbus Technical College 8/1997-12/1998
Columbus, GA