Elizabeth Miclette

*** ********* ******

N. Smithfield, RI 02896

Cell: 401-***-****

adzrwc@r.postjobfree.com

Office Management /Human Resources/Administrative Assistant/Recruiter/Realtor Assistant/Financial Services

Profile

Financial Services/Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. I take great pride in my work performance in any position.

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

Spreadsheets/Reports

Financial Services

Customer/Call Center Support

Recruiting

Front-Desk Reception

Executive Support

Travel Coordination

Offer packages/Background

checks

ComputerSkills:

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

Google Suite

Experience

Pete’s Bait and Tackle — Woonsocket, RI

Office Manager 2005 to present

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the Owner. Coordinated travel arrangements, database maintenance and product deliveries. Attend yearly buying shows. Assist with processing fishing/hunting licenses and engage and greet customers as needed.

TAC Staffing Services – Milford, MA HR Manager/Recruiter 1997-2004

On-site Companies: AMGEN & EMC Corporation 1997-2000

On-site Fleet/Bank of America 2000-2002

Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new employees. Established strong relationships with hiring managers to gain support and effectively achieve results.

Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high employment levels.

Entrusted to manage the office in the program manager’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared company correspondence.

Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.

Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. Available upon request.

Putnam Investments – Franklin, MA Financial Services Manager 1992-1998

Responsible for 15-20 processors

Administrative duties/letters/reports

Customer Service Training/Call Center

Mutual fund accounts adjustments

Maintain the quality control of adjustments

Hiring personnel

Monthly and yearly reviews

Maintain administrative duties

Technical staff development

Human Resource Issues

Department Staffing Report

Transaction Services

Maintain and provide feedback for productivity and accuracy rates

Projection Report/Closing daily numbers

Rosecraft Jewelry – Woonsocket, RI Manager 1985-1993

Responsible for 190 employees

Responsible for 14 outside vendors

Hiring/employees/vendors

Budget/Payroll

Year End Reviews

Responsible for providing daily production reports

Quality Control

Daily interaction with Customers/Vendors

Education

1986-1988

Nasson Institute (CCRI)

Legal Secretarial/Executive Administrative

Pawtucket, RI

Certificate/Diploma

1998-1999

Glow Training Center

Access Certification

Acton, MA

2002-2006

NETTTS - New England Tractor Trailer Training School

Pawtucket, RI

Class A License (CDL)

Now you can upload your resume directly to Monster using Word 2007!

Install Monster’s Easy Submit add-in by clicking the “Install” icon on the menu ribbon.

Once installation is complete, restart Word.

Click on the “Upload” icon to upload your resume to Monster.

For any issues or questions, please visit the Easy Submit installation support page.

To close this reminder, click the border and then press DELETE.

Contact this candidate