Sales Growth General Manager. Multi unit experience.

Frank DiGiore

**** ******* *** ******* ** ***** 830-***-**** ********@*****.***

PROFILE

A top performing and highly skilled DIRECTOR OF OPERATIONS/DISTRICT MANAGER, with extensive experience in exceeding net profit projections, expanding customer base, and reducing employee turnover rates. I continued a track record of positively impacting operations through extensive use of company tools and resources; along with excellent decision making and management skills. I constantly exhibit a talent for team building and employee mentoring.

STRENGTHS AND ABILITIES

Labor Cost Control

Team Management

Increasing Net Profits

Inventory Control

Strategic Planning

Turnover Reduction

Organization

Cost Cutting

Retail Operations

EXPERTISE

Cal’s C-Stores/Stripes 01/2023-Present

AREA MANAGER

Oversee 12 C-Store operations in West Teas and New Mexico. I also oversee Laredo Taco, 2 Subways, and 2 Godather’s Pizza. I am responsible for hiring, P&L, labor control, sales growth, training and mentoring other AMs.

Mountain Express Oil, New Orleans, LA 03/2022-1/2023

SENIOR DISTRICT MANAGER

Oversee 10 C-Store operations in hiring, P&L, labor control, sales growth, training and mentbrothersoring other DMs. Incresing chicken sales along with overall store improvements since the purchase of Brothers chicken.

GPM Investments, Muncie, IN and SanAntonio, TX 03/2017-present

DISTRICT MANAGER

Oversee 12 C-Store operations and food operations. in the Muncie and Anderson markets. Duties include hiring, P&L, labor control, sales growth, training and mentoring.

I had hundreds of objectives,successes,and some challenges, but only two rules:

1) Make people feel cared about.

2) Be ethical in all that you do.

By focusing on making sure my people feel cared about, and that goals are attainable my team had the core values to achieve any goal set in front of them, including helping me reach our district goals stated below

Hired and developed 5 New Managers.

Reduced shrink to company goal of .68 from 3.00% in 6 months

Responsible for P & L at all locations

Trained and motivated entire staff to accomplish goals and expectation.

Reduced controllable expenses by 25%.

Worked to successfully improve deli operations to a profitable level

CircleK, Houston, TX 02/2015-03/17

MARKET MANAGER

Oversaw the development of new store builds in a new market from the ground up. Work to develop the food operation in the market. Trained and developed food service employees in the Austin market to provide consistency and growth in the food service area.

Hired and trained staff for the new market.

Maintained all training goals at 100%

Reduced controllable expenses by 10%

Established local store marketing and sales goals of 15%

Dollar General, Newport, NH 2012-2015

GENERAL MANAGER

Overall store operation including P & L, training, sales building, team building, merchandising, and great customer service.

THE PANTRY/KANGAROO, OCALA, FL 2005-2012

DISTRICT MANAGETotal responsibility for 11 convenience store/QSR operations in the Ocala, FL area Responsibilities include P & L responsibilities, sales growth, customer growth, cost controls, shrink control, recruiting and training, enforcing standards through audits and store visits .This position reports directly to the Regional Director.

Increased sales growth by 12%.

Reduced shrink by 1.5% to .99 below standard of 1.5%.

Improved turnover from 177% to 78%.

Met or exceeded budget expectations in all areas, including EBITDA and gasoline gallons.

Reduced controllable expenses by 15%.

Build a strong team making our district one of the top in the company.

SUB-LINC ACQUISITIONS, DBA/SUBWAY MERRIMACK, NH 2000-2005

DIRECTOR OF OPERATIONS

Total responsibility of operations and training of 34 Subway restaurants in 5 States; this included overseeing 6 District Managers who report directly to me. Responsibilities included recruiting and retaining new managers and District Managers. Total P & L accountability, enforcing Subway compliance standards, local store marketing, one-on-one and classroom training, team building, and sales growth. This position reports directly to the company President and COO.

Increased sales 10% in 3 months.

All restaurants 100% compliant within 4 months.

Reduced turnover to less than 80%.

Improved customer satisfaction in both quality and service.

Exceeded profit expectations 4 out of 4 quarters.

TACO BELL, Marlborough, MA 1994-2000

DISTRICT MANAGER

Hired in as General Manager, then promoted after 6 months. Supervised restaurant operations at 1 to 4 units with 20-100 employees. Ordered merchandise and was responsible for budgeting and P & L functions.

Managed all quality and inventory control activities.

Successfully maintained labor costs within budgeted guidelines at all locations.

Boosted sales an average 6% across all units and improved food costs by 3% through maintaining proper inventory levels and tracking shortages.

EDUCATION AND TRAINING

MBA, Southern New Hampshire University, Manchester, NH

Bachelor of Business Administration, Southern New Hampshire University, Manchester, NH

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