Quality Control Customer Service

Zulma Estrada

Vista, CA

Email: adzrsa@r.postjobfree.com

Phone: 760-***-****

Objective:

To leverage my 20 years of manufacturing experience and knowledge, adeptness in multitasking, prioritizing work, and managing teams to achieve operational goals.

Job History:

Production Supervisor, Cue Health (March 2020 - June 2023)

Supervised teams of 12 machine operators per cell in up to 3 teams per clean room, manufacturing Covid Cartridges.

Monitored machine performance, troubleshooted issues, and ensured daily production goals were met with exceptional quality and quantity.

Organized team assignments, checked materials and paperwork, inspected machines and final products, and facilitated communication with technicians and control teams.

Maintained quality control, performed testing, and collaborated with warehouse, quality, planning, and other supervisors.

Production Lead, HME (Feb 2019 - Feb 2020)

Led three lines with 3-8 employees per line, ensuring daily production goals were met with high-quality standards.

Supervised assemblers, supported troubleshooting, and ensured adherence to company policies and procedures.

Scheduled manpower, collaborated with manufacturing and quality engineering, and maintained a safe and clean working environment.

Production Lead, D&K Engineering (Feb 2012 - Nov 2018)

Led a team of 10-15 people, delivering products on time and meeting high-quality standards.

Utilized Red tags, RMA, and NCR processes to maintain quality and traceability.

Worked with clients on design implementation, performed quality inspections, and collaborated with various departments.

Production and Shipping Lead, TaylorMade (Apr 2007 - Jan 2012)

Led a team of 10 people in the production and shipping departments.

Verified customer orders, assembled custom golf clubs, and ensured timely and quality shipment.

Conducted quality control inspections and trained employees.

Various Positions, Select Staffing (Apr 2000 - May 2007)

Gained diverse experience in production, assembly, warehouse, shipping, data entry, and customer service.

Assisted with recruitment, reviewed applications, and provided orientation to new employees.

Education:

Palomar College: Medical Billing and Coding, Computer Classes

San Marcos Foothills High School

Skills:

Bilingual: English and Spanish

20 years of Manufacturing Leadership experience, Quality Control, RMA, and Red tags processes

Proficient in power tools and hand tools, Strong multitasking and problem-solving abilities.

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