Adrienn Duzs

adzrpb@r.postjobfree.com

+36-30-508-****

Nationality: Hungarian

Summary

Being present in the travel industry since 2005 I had the opportunity to work in a multicultural environment, also irregular hours in a team and independently.

Skills

• Good organizational skills and attention to detail

• A warm and friendly person with customer focused mindset

• Reliability, empathy and patience, high emotional intelligence

• Good listener and very discreet

• Able to stay calm and work under pressure

• Passionate about knowledge, growth and exceeding expectations

• Fluent in Hungarian and English, good command of German Experience

01-12 / 2022 Guest Service Manager - 5* hotel, Budapest Provide outstanding quality service for hotel guests through professional work and understand guest expectations. Give extra care for VIP clients and solve arising complaint in adequate manner. Ensure the smooth and successful running of the Guest Relation department. 2017 - 2019 Freelance Tour guide, Budapest

Lead individual travelers - or a group (40-50pax), - travel by luxury cruise or coach to Hungary - to points of interest, and cultural heritage. At the same time provide useful and interesting information about the history, culture, and architecture. Introduce the country while placing the guests’s demand in focus.

04-08 / 2017 Customer Sales and Service Agent – Emirates Airline, Budapest 2014 - 2015 Flight attendant – Etihad Airways, Abu Dhabi 2005 - 2014 Freelance Tour guide, Budapest / Tour leader - worldwide Education

2020 - present Bachelor’s Vaishnava Yoga Master / Bhaktivedanta College, Budapest, Hungary 2012 - 2013 Tour manager, KOTK, Budapest, Hungary

2002 - 2003 Tour guide / European Business School, Budapest, Hungary January 2023.