Customer Service Representative
Resume:
Deaujanae Gulledge
Lithonia, GA *****
**********@*****.***
Work Experience
CSR - Customer Service Representative
Duke Energy - Atlanta, GA
January 2020 to October 2022
Answering both general/specific customer questions about the company’s products/services is a key responsibility of many service agents.
Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties of help desk support teams in SaaS and tech Companies Picker/Packer/Inventory
DHL SUPPLY CHAIN - Union City, GA
April 2019 to May 2021
oversees the ordering, storing, receiving and distributing processes of an organization’s products and supplies.
controlling the flow of supplies and equipment, tracking and analyzing inventory maintenance and developing protocols for loss mitigation.
Security Guard
Marksman Security Corporation - Atlanta, GA
February 2018 to March 2019
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• write reports.
Education
High school diploma
Henrico High School - Richmond, VA
Skills
• Security (3 years)
• CCTV
• Surveillance
• Typing
• Intelligence Experience
Languages
• English - Expert
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