MICHAEL L. STRAUS
**********@*****.***
CUSTOMER SERVISE EXPERINCE
Answers phones, takes messages, and routes calls to appropriate staff Completes reports and provides written feedback on progress Maintains files, audits for accuracy, and notes discrepancies Collects and enters data, and analyzes for sales trends Assists with networking and marketing efforts to expand program Utilizes office equipment for copying, collating, scanning, and faxing Provides support to customers and assisted with questions about products Resolves any customer complaints and works closely with management Sells customers additional items and extended warranties Assists in setting up equipment, tables, and displays for events Completes inventory control, maintains records, and reports discrepancies Operates register, collects payments, and processes returns/exchanges EDUCATION EXPERINCE
Work with special needs children ages 0-15 in groups and individually as needed. Create and implement daily activities to promote health, fitness and self esteem Instruct children on proper ways to deal with interpersonal relationships, and address behavioral issues Works closely with students, parents, teachers, and administration to follow IEP goals Monitors student activities and provides crisis intervention for behaviorally challenged students WORK HISTORY
Paraeducator 3, Oxnard Unified 2014-2020
Inventory Clerk, Seth’s Games and Anime 2010-2021
Program Coordinator, Prime Time Sports Camp 2002-2020 Sales Associate, Target 2012-2014
Sales Associate, The Flower Place 2002-2018
EDUCATION
AS Child Development. Ventura College
AA Anthropology. Ventura Collage
BA Theater Arts. Humboldt State.
CD Communication. Valley College
OTHER
Published award winning poet
Working screenwriter
I worked on Power Rangers