Customer Service Cdl A
Resume:
Nickolaus C. Burrow
Warren, Michigan 48089
***********@*****.***
Hiring Manager(s)
My name is Nickolaus (Nick) Burrow, and I would truly enjoy an opportunity of a position within your organization, which would benefit from a seasoned veteran (literally) in the ranks, ready to assist and prevail with each new assignment. Using my abilities gained through both security and customer service-related work, I am at a point of readiness to keep the business wheels turning, as they say.
Besides my recent positions at Comprehensive Logistics,LaFontaine and Suburban GMC (new car sales), I have US Military experience in security. I have worked in the recent past in customer service, and even in the sale of something that no one wants to buy: Cemetery Property. I was very successful in the industry, earning accolades and bonuses at every opportunity, while counseling families and earning their trust and respect as a caring professional.
Upon your review of my attached resume, I am hopeful that you will contact me in the very near future to further discuss an opportunity as a Transportation Logistics Dispatcher with your company.
Best Regards and Here’s to working together in the future!
Nickolaus C. Burrow
***********@*****.***
NICKOLAUS C. BURROW
12777 PROSPECT WARREN, MI 48089
Cell: 313-***-****
***********@*****.***
OBJECTIVE: Trucking Dispatcher
SKILLS:
●Strong Speaking, Writing and Presentation skills
●Strong Mathematical abilities
●Leadership abilities in management of people and protocols
●Able to assist customers through professional observation and client education
EDUCATION:
US AIR FORCE SECURITY POLICE ACADEMY AUGUST 2000
Air Force Police Academy. Like it’s civilian counterpart. Courses included Security Forces Apprentice, Military working dog handler, Basic Combat Arms and The Advanced 7-skill level Security Forces course.
WAYNE STATE UNIVERSITY
DETROIT, MI
Cultural Studies with Psychology Minor; Conflict Resolution Studies, Psychology of Abnormal Behavior
HIGHLAND PARK COMMUNITY HIGH SCHOOL JUNE 1999
Pre-college course load with emphasis on Chemistry, Calculus, and Student Body Organizations.
Class Valedictorian with endorsements from the National Honor Society.
RECENT SALES ACCOMPLISHMENTS:
●Earned Corporate ACE Awards every quarter since hire at Midwest Memorial Group.
●Earned multiple bonus awards for highest sales numbers within 29 Michigan Locations
(Next award valued at $4,000.00)
●Generated more than $1Million in sales over 4 years, with over 75% being upselling product.
WORK EXPERIENCE:
Comprehensive Logistics
October 2021- August 2023
CDLA A Company Driver
Midwest Freight Systems
August 2020- September 2021
CDLA A Company Driver
Ceva Logistics
February 2020 - June 2020
CDL A Company Driver
Four Star Transportation Company
November 2019- January 2020
CDL A Company Driver
SMS Group
September 2018- November 2019
CDL A company Driver
Pam Transportation Company
January 2017-April 2018
CDL A OTR Driver
SUBURBAN BUICK GMC SEPTEMBER 2016 – JUNE 2017
FERNDALE, MI and
LAFONTAINE KIA, TOYOTA, HYUNDAI JULY 2015 – SEPTEMBER 2016
DEARBORN, MI
New and Used Car Sales
Use knowledge of each brand’s characteristics, capabilities, and features to captivate and sell buyers (and browsers)
Understand and compare competitive models to draw clients to current brand
Qualify buyers for financing and add-on features
Provide sales management information by completing reports and using proprietary software (CRM)
MIDWEST MEMORIAL GROUP SEPTEMBER 2009 – JULY 2015
DETROIT, MI
Senior Family Services / Sales and Counsel
Sales of Pre-arrangements for burial services. Also counsel families in need and at a difficult time. Includes sales of Estates, Mausoleum, Monuments, Niches, Vaults and Spaces.
Regulatory Contract Experience
WAREHOUSE EXPERIENCE
WHITLAM LABEL COMPANY, INC. JULY, 2008 – APRIL, 2009
CENTER LINE, MI
Material Handler/Inventory Management
Interpret Bill of Materials and pull line ups to flexographic presses. Keep inventory accurate by processing return stock. Accounting for expired material (used/what’s used), accounting for finishing goods such as packaging materials and pulling materials on an as needed basis (hot jobs). Rotate inventory (FIFO) while performing these operations. Responsible for Recycling program (paper, corrugated, plastic). Operate Hi-Lo and power pallet jack as well as infra-red scanners and computer equipment. Knowledge of overhead cranes and scissor lifts.
CONSTRUCTION
KOHL CONSTRUCTION, INC. JUNE, 2017 – JULY 2017
SOUTHFIELD, MI
Operated Asphalt Paving equipment
KOWALSKI SAUSAGE COMPANY APRIL 2006 – MAY 2007
HAMTRAMCK, MI
Direct / Route Sales
Sales of company products and direct store deliveries. Managed company accounts, ordered products for delivery (electronically) with Beltek system and promoted company products.
MILITARY SERVICE:
UNITED STATES AIR FORCE JUNE 1999 –JANUARY 2003
SECURITY POLICE
UNITED STATES ARMY FEBRUARY 2002 – AUGUST 2005
DETROIT, MI
ADMINISTRATION SPECIALIST
Honorable Discharge (DD-214 available upon request)
PRIOR WORK HISTORY
KFC / YUM FOODS NOVEMBER 2004 – FEBRUARY 2005
SHIFT SUPERVISOR
Manager on Duty. Managed day to day operations as well as performing as a team member when needed.
HOMESTYLE FOODS, INC JUNE 1997 – JULY 1999
HAMTRAMCK, MI
SHIPPIING AND RECEIVING
Contact this candidate