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Data Entry Customer Experience

Location:
Novato, CA
Posted:
September 18, 2023

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Resume:

Edvin ** Hayford CT Amzayan

Novato CA *****

Transportation Logistics Management,Staff Administration and Training Specialist. October 2015 to February 2020..

Company Name…HealthSource Global

Title or Position….Transportation Lead

A Medical Staffing company. My main focus and responsibility were but not limited to Transportation,Staffing, Management, Data Entry while making the customer experience and customer satisfaction being top priority. Position included using my personal experience and knowledge of fast paced work environments and thinking on your feet where the projected workload would constantly change. Managing a large team and working on different tasks at the same time, was My understanding of specific areas of this industry was based on previous management of fast paced work environments. Using outside the box thinking like onboarding of valuable resources that were then integrated into a new department within HealthSource Global that was labeled Transportation Department. My Implemented strategies showed that having logistics and operational expertise was a key element for future projects development. My Direct responsibilities included scheduling and maintaining a team of 14 drivers at all times that were catering to 2,100 medical workers on a 24hour daily basis for the entire duration of the project for a customer who service’s hospital and all staff members within that had different requirements and different work locations they need to be taken to and then transferred back to the Hotels of the residence for the duration of the entire work period throughout Northern California. I worked over 10 assignments Nationwide with HSG before being transferred to …… March 2020 to Present..

Company Name…AMN Healthcare Services Inc.

Title or Position…Site Specialist

A parent company of HealthSource Global. The new company responsibility included a title of Site Specialist and new requirements and duties.

Training staff members, developing up to half an hour detailed daily schedules for each staff member while implementing logistical strategies to ensure customers experience and satisfaction are at the highest possible standard. Hands on approach and understanding of each unique situation and implementation of properly coordinated solution strategies results positive outcomes. Last assignment was Stanford Hospital North California. I was working 2 locations Oakland and Burlingame that needed assistance because of improper staffing and coordination of projects specialists needed to manage logistics. August 2006 to Present

Company Name…Golden Gate Auto Sales

Title or Position….Owner

This is a tailored approach to purchase a vehicle and have it delivered to the customer anywhere in the world. My business model is customer satisfaction and experience at the height possible level that is then measured by repeat customers and company generated profits and revenue. Data analytics knowledge of shipping and receiving products in different parts of the world while maintaining customer satisfaction and legal aspects and knowledge but also providing multiple avenues of communication with customers interacting and sharing data with governments agencies around the world. This requires ability to manage a large number of employees virtually without having to micromanage each situation.



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