Monica Stevens

203-***-**** adzqwo@r.postjobfree.com Shelton, CT

PROFESSIONAL SUMMARY & CAPABILITIES

Seasoned Phlebotomist with three decades of excellence in venipuncture, specimen collection, and patient-centric care. Proficient in maintaining precision, patient ease, and safety. Adept at medical protocols, infection control, and seamless collaboration with healthcare teams. A committed team player devoted to elevating patient care and laboratory standards, seeking my next roles as a Lead Phlebotomist or Specimen Processor. Venipuncture, Capillary, Winged

Infusion

Equipment Calibration

Lab Testing

Inventory Management

Specimen Preparation

Specimen Labeling

Sample Preservation

Performing EKG

Obtaining Vital Signs

ICD-9/CPT Coding

EPIC Software

EXPERIENCE

Dorsey College – Training Direct Danbury, CT

Phlebotomy Instructor 2023-Present

• Led and mentored cohorts of up to 10 aspiring phlebotomists, delivering engaging and comprehensive training in venipuncture techniques, safety protocols, and laboratory procedures, fostering a supportive and conducive learning environment.

• Spearheaded the development of a dynamic and up-to-date phlebotomy curriculum, incorporating industry best practices, modern equipment, and the latest standards, resulting in a cutting-edge educational experience for students.

• Conducted rigorous assessments to evaluate students' proficiency in practical skills and theoretical knowledge, providing constructive feedback and tailored guidance to ensure consistent skill advancement and preparation for professional roles in phlebotomy.

LabCorp Shelton, CT

Clinical Technician 2022-2023

• Prepped laboratory specimens, ensuring optimal readiness for precise analysis and testing, while maintaining sample integrity.

• Managed the unpacking of specimens from diverse sources, including clients and inter-branch exchanges at LabCorp, contributing to a seamless flow of critical samples.

• Effectively categorized specimens by type and meticulously directed them to designated staging areas and specialized departments, playing a pivotal role in streamlining the specimen processing workflow. Quest Diagnostics Trumbull, CT

Phlebotomist / Specimen Processor 2015-2020

• Employed exceptional venipuncture and capillary puncture techniques to procure vital blood samples for medical testing, underscoring a commitment to accuracy and patient well-being.

• Coordinated the preparation of blood-collecting equipment, executed flawless blood draws, and demonstrated meticulous proficiency in the secure storage and safe transportation of samples.

• Exhibited adeptness in gathering comprehensive patient histories, skillfully ordering supplementary tests, and efficiently processing samples for seamless courier service handling, contributing to a streamlined and patient-focused diagnostic process.

Yale New Haven Hospital New Haven, CT

Phlebotomist / Specimen Processor 2014-2015

• Conducted precise EKG while assuming responsibility for pivotal tasks such as patient registration, test ordering, and meticulous specimen labeling.

• Fostered collaboration within a diverse interdisciplinary environment, contributing to cohesive patient-centered care and streamlined processes.

• Forged unwavering patient trust through adept phlebotomy skills, skillfully minimizing discomfort during procedures and expertly collecting blood specimens with efficiency and empathy, enhancing the overall patient journey. Waterbury Hospital Waterbury, CT

Clinical Technician 2012-2013

• Managed the maintenance of patient records, demonstrating an unparalleled commitment to precision and efficiency in completing and processing vital documentation promptly.

• Implemented infection control guidelines, ensuring a sterile and impeccably clean work environment that promotes patient safety and upholds the highest hygiene standards. Laboratory Corporation of America Ridgefield, CT

Patient Service Technician 2009-2012

• Led facility operations with precision, seamlessly managing opening and closing procedures while rigorously adhering to OSHA-mandated PPE regulations, underscoring a commitment to safety and compliance.

• Demonstrated unwavering dedication by conducting daily QA maintenance across all instruments, ensuring optimal functionality and upholding the highest standards of accuracy and reliability.

• Skillfully harnessed the power of cutting-edge laboratory computer systems and PCs, harnessing technology with utmost efficiency to enhance workflow and data management for streamlined operations. APPS North Branford, CT

Paramedical Insurance Examiner 2007-2009

• Demonstrated commitment by covering extensive distances, surpassing 40 miles, to adeptly conduct a wide range of standard blood drawing procedures, showcasing dedication and adaptability.

• Executed comprehensive tasks, including EKG testing, urine collection, precise blood pressure measurements, and accurate pulse readings, contributing significantly to the holistic evaluation process.

• Proficiently conducted thorough patient health history interviews, ensuring meticulous and relevant documentation that adheres to industry standards and guidelines, highlighting a strong emphasis on record-keeping excellence. U.S. Department of Veterans Affairs (VA) West Haven, CT Health Technician – Phlebotomist 1992-2007

• Employed techniques including vacuum tube, syringe, and venipuncture butterfly methods to expertly draw blood from veins.

• Coordinated the seamless collection, processing, and timely distribution of patient specimens to diverse departments.

• Demonstrated unwavering precision, upholding a flawless 100% accuracy rate in verifying patient credentials for admission, transfer, and treatment protocols.

EDUCATION

• Stone Academy Medical Assisting Program West Haven, CT

• Housatonic Community College Associate: Phlebotomy College Bridgeport, CT CERTIFICATIONS

• Basic Life Support – American Heart Association, Credential ID: 235*********

• Certified Phlebotomist Technologist – National Phlebotomy Association (NPA), Credential ID: 20-1239Y12

Contact this candidate