Certified Scrum Master (CSM)

Scrum Alliance

linkedin.com/in/jenna-memon

adzqw2@r.postjobfree.com

732-***-****

Frisco, TX 75035

JENNA EXECUTIVE SUMMARY

MEMON

B.S in Business Administration

Iqra University, Hyderabad - Pakistan

TECHNICAL SKILLS

Certified Scrum Master (CSM), Agile,

Waterfall, Project Planning, Portfolio

Management, Resource Management,

Jira, Confluence, Microsoft Teams,

Microsoft Outlook, Microsoft Suite,

Mural, Miro, Zoom, Microsoft Excel,

Microsoft PowerPoint, Project Planning,

Trello, Canva, Mingle, Draw.io, Google

Suite, Mon day.com, Figma, Asana

CONTACT DETAILS

EDUCATION

CERTIFICATIONS

I am Certified Senior Scrum Master/

Technical Project Manager (TPM), with 10+

years hands on experience as an Agile

leader, highly adept at managing several

cross-functional Scrum teams and leading

and delivering complex projects across

diverse industries.

A servant-leader, dedicated to leading and

managing enterprise-wide project initiatives

in diverse industries. Experience with

speeding impediment resolution by

identifying, communicating, and managing

issues as they arise with agile teams and the

organization.

Extensive experience establishing and

maintaining strong alliances, leading, and

motivating teams, driving projects to

successful completion, conveying complex

requirements/data, building strong global

teams, and exceeding customer

expectations.

I have worked with the entire broad-

spectrum of project management

methodologies, from the legacy Waterfall to

Agile methodologies like Scrum, Kanban,

and XP etc.

Experience with co-located, distributed, and

offshore teams. An articulate communicator

with exceptional interpersonal, relationship-

building, problem-solving skills and

recognized for outstanding and dynamic

leadership, communication, collaboration,

and negotiation skills.

Senior Scrum Master

Touch BioMedical, Dallas, TX

02/2021 – Present

Scrum Master

Mindsteady Disrupted, Detroit, MI

05/2017 – 12/2020

Project Manager/Junior Scrum Master

Stay Nikified, New York

01/2012 – 03/2017

PROFESSIONAL EXPERIENCE

Lead cross-functional teams in the end-to-end product development process, from ideation to launch, ensuring timely and successful product delivery. Effectively managing high-stakes executive escalations and the pressure and ensuring timely resolution of critical issues and, creating a viable working atmosphere with developers, as well as multiple product owners for two co-located sprint teams and one offshore team. Identify and remove impediments, conduct daily stand-ups, retrospectives, planning sessions, and create tracking plans such as burndown charts and burnup charts. Fostering a culture of innovation and collaboration within the product development team, encouraging creative thinking, continuous learning, and knowledge sharing. Participate in developing high performing engineering teams and best practices such as pair programming, code reviews, continuous integration/continuous deployment. Provide all support to the team using a servant leadership style. Avoid distractions by identifying and removing impediments. Motivated the team to work towards continuous improvement by addressing things that did not work during the next sprint. Collaborate with project team to identify potential project risks and assisted with the development of preventive plans. Lead Scrum and Kanban teams simultaneously with some Q&A’s offshore. Create a positive environment and a fluent workflow with product owners to assess sprint progress. Assist Product owners with prioritization and grooming of backlog items Develop, teach, and maintain team standards, tools, and best practices. Coach, and ensure that scrum teams are practicing core agile principles of collaboration, prioritization, team accountability, and visibility. Participate in PI planning, INA, System Demo, Scrum of Scrum, ART Sync and Agile Community of practice. Maintain an up to date/agreed definition of done and ensured that all stories met the definition of done and secured acceptance of project deliverables. Work with the Product Owner and Agile team to create project artifacts such as epics, personas, project vision statement, product roadmap, requirement document, etc. Facilitated agile ceremonies including daily stand up, release planning, sprint planning, product backlog grooming, demos/sprint review meetings, and retrospectives. Monitored and communicated on team progress/status updates using project performance reports and information radiators such as burndown/burn up charts, velocity charts and sprint health gadgets.

Coached and mentored the team on agile/scrum theory, practices and principles and ensured the team adhered to the agile/scrum framework and continuous delivery practices. Removed roadblocks and shielded the scrum team from external interferences. Created project deliverables such as communication plan, weekly status reports, the project plan, project roadmap project kick off presentation, stakeholder register, Action Log etc. Created and managed project boards in Jira and ensured it was the single source of truth to all stakeholders. Produced different Jira dashboards for upper management and customized Jira to meet scrum team requirements. Served as an Agile coach while empowering team self-organization, self-management and transformed scrum team members to be more effective. Utilized agile scrum practices which helped scrum teams to increase velocity within a couple of sprints. Facilitated agile ceremonies such as backlog refinement, sprint planning, daily stand-up calls, sprint review and sprint retrospective meeting. Protected the team from outside distractions and removed identified impediments. Managed multiple scrum teams in different locations onshore and offshore i.e., US, Europe, and India. Cultivated robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment. Chaired weekly meetings with the product owners to discuss backlog status, roadmap status, team progress and any risk or issues. As a Scrum Master and Agilist, I drove project streams/tracks following Lean Agile process. I led cross-functional teams to iteratively deliver complex and global-scaled products. I facilitated and managed the success of each iteration and challenged my teams to refine processes to increase efficiencies and deliver well-polished, working software every iteration.

I coached development team members and broadened the organization’s delivery practices. Partnered with Product owners to prioritize sprint backlog. Partnered with development teams to deliver project objectives through iterative delivery by offering expertise in addressing blockers and dependencies.

Collaborated with user communities and project teams for seamless QA activities including UAT. Contributed to continuous improvement and drove product quality and engineering velocity, performed peer to peer coaching, training and mentoring to improve process competencies

Created Agile communication plan to support the team's understanding and communicating performance and effectiveness. Led agile teams as the scrum master and team member and employed best practices for Agile Methodology/Scrum Framework Collaborated with the Product Owners and team members to give input and support to the strategic direction of the initiative. Created self-organizing agile teams and facilitated the delegation of tasks and responsibilities to appropriate team members. Acted as a moderator for sprint planning, daily stand-ups, sprint demos, and refactoring/reflection sessions.

Contact this candidate