Customer Service Data Entry
Resume:
Delicia Abbs
**** ****** ******** ***** *** ***
Fort Worth Tx,76123
**********@*****.***
Objective:
Seeking an opportunity to grow and advance with a company. Expand knowledge while utilizing the skills learned in customer service and in the medical field of administration.
EXPERIENCE
Regional Acceptance Corp.
Collection Representative II
Start: January 1, 2020 End: June 20, 2023
Providing excellent customer service
Inbound/ outbound collection phones calls
Problem Solving, remodification payment assist.
Review billing and process payments and claims
Finding and contacting debtors to arrange payment arrangements.
Keeping accurate records and reporting on collection activity
Coordinate work activities with other departments, offices, or excel sources required.
Aetna Insurance.
Health Concierge Representative
Start: February 1, 2017, End: December 2019
Provide excellent customer service.
Communicated with doctors, hospitals, and pharmacies.
Analyzed account deductibles and co-pays.
Processed claims and payments
Processed claim appeals
Skills Summary:
Data Entry, Medical billing, Knowledge of Medical Coding, Detail Oriented, Enthusiastic, Friendly, an energetic individual with strong interpersonal and communication skills. Microsoft Word, Excel, Access
TriadFinancial/Santander, consumer, USA financial 2009/2011 collection, representative, repo specialist
Education
Tarrant County Community College – October 2019 Fort Worth Texas
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