Michelle Parkins
Bartender/Server
Pacific Grove, CA 93950
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Bartender/Server
Santa Lucia Preserve - Carmel-by-the-Sea, CA
March 2017 to Present
I’ve been in the restaurant business for close to 15 years I am polite, courteous and very efficient and can work in high paced environments. I enjoy bartending gives me an opportunity to talk with my guests to create a fun and comfortable atmosphere so they’ll be more inclined to return. I also work in banquets set up usually 2 to 3 bars depending upon how many guest are attending. It can be a very fast paced environment during cocktail hour and after dinner during the entertainment. I enjoy the excitement of our many guests enjoying their experience. At the moment I am bartending and serving up at the Preserve Golf Clubhouse, it gives me the opportunity to get to know our members and create speciality drinks to ensure they have a pleasant experience. I am very versatile and can adapt to any situation at the spur of the moment. I enjoy the hospitality industry as I like to engage with my guests.
Bartender
Monterey Bay Aquarium/SSA - Monterey, CA
March 2017 to March 2020
Set up and break down bars for company events, prepare cocktails for our members and guests in highly fast paced environment, Handle cash/credit proficiently and accurately. Reconcile after event. Very professional and friendly I truly enjoy my work and conversing with our guests. Bartender/Server (part-time)
Dametra - Carmel-by-the-Sea, CA
December 2013 to November 2016
Open and close bar, set up my bar and prepare for lunch or dinner service. Greet guests, tell them about the menu as it is a Mediterranean restaurant. Take orders, enter into POS system. Always check my guests to make sure they are satisfied with their meal. The owners comes out and play instruments, sing and dance and encourage our guests to join in our festivities. It was a great experience for all. Education
College
MGGCc - Gulfport, MS
August 2002 to May 2004
Skills
• POS systems: M’aitre ‘D, Dinnerware and Jonas (10+ years)
• Bartender Experience (10+ years)
• Serving Experience (10+ years)
• Mixologist (10+ years)
• Restaurant Experience (10+ years)
• Organization Design (10+ years)
• Microsoft Office (10+ years)
• Inventory Control (10+ years)
• Bartending (10+ years)
• Time Management
• Hospitality Experience
• Food Safety (10+ years)
• Performance Management
• Management
• Employee Orientation
• Kronos
• Sanitation
• Word Processing
• English
• Customer Service
• Serving
• Cash handling
• Upselling
• Hospitality
• POS
• Catering
• Leadership
• Accounting/Computer networking (2 years)
• Food service
• Micros POS
Certifications and Licenses
Lead Certificate
January 2011 to Present
Food Handler
March 2017 to March 2024
Assessments
Bartending — Highly Proficient
February 2020
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Food Safety — Proficient
January 2020
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Proficient
Food Service: Customer Situations — Highly Proficient March 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Bartending — Highly Proficient
January 2020
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Bartending — Proficient
June 2021
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food service: Customer situations — Proficient
June 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient
Work style: Reliability — Highly Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Written communication — Completed
May 2020
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed
Teamwork: Interpersonal skills — Proficient
May 2021
Responding to challenging team situations at work
Full results: Proficient
Work style: Conscientiousness — Familiar
January 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Bartender fit — Familiar
January 2022
Measures the traits that are important for successful bartenders Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Lead certification